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  1. Thread AuthorThread Author   #1  
    Doctor9fan's Avatar
    iMore Newbie

    24 Posts

    Default WiFi sync greyed out.

    WiFi sync is greyed out on both iPad mini 3 & iPhone 5s unless iTunes is running (and connected to charger & wifi), previously it would sync without iTunes running. I have repaired iTunes but no change. Both devices show when I open iTunes.
    iPad, iPhone & iTunes are all upto date. Computer running Win 8.1 & is also upto date.
    Is this an iTunes problem or device or computer. I have added both device's MAC addresses to my security software.
  2. #2  
    Bigeric23's Avatar
    iMore Genius

    3,636 Posts

    Default Re: WiFi sync greyed out.

    I've always had to have iTunes running to do a Wi-Fi sync (on my Mac computers). Nevertheless, maybe this will help:

  3. #3  
    jlordjen's Avatar
    iMore Nanite

    1 Posts

    Default Re: WiFi sync grayed out, unless iTunes is running. Is it an iTunes problem or a device problem?

    Try running your itunes as administrator.

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