How does Apple process a refund in-app purchase?

Thi Lam

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Oct 6, 2014
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what is circumstances Apple accept a refund in-app purchase?

While I was buying an in-app purchase, the network failure occurred. After that, my money was still deducted but I did not receive my item. I dont know if i got a refund from Apple, please help me!!!!
 

phreddyl

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Feb 12, 2011
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Re: what is circumstances Apple accept a refund in-app purchase?

You should be able to- from your iTunes account go to my purchases and find that one and click on report a problem- explain the situation and they get back to you within 48 hours
 

Thi Lam

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Oct 6, 2014
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Re: what is circumstances Apple accept a refund in-app purchase?

Yes, I know that. But I dont know if I got a refund in my case. Thanks your attention!!
 

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