1. tlbaker1's Avatar
    All of a sudden I get an error message saying unable it remove previous version please contact tech support. The will be an hour on the phone w Apple I have a Dell 2004 (don't laugh, it's in the process of being replaced lol). I need iTunes to update my devices.


    Sent from my Wi-Fi Black 64GB
    iPad with Retina Display using Tapatalk HD
    12-05-2012 05:34 AM
  2. Fausty82's Avatar
    All of a sudden I get an error message saying unable it remove previous version please contact tech support. The will be an hour on the phone w Apple I have a Dell 2004 (don't laugh, it's in the process of being replaced lol). I need iTunes to update my devices.


    Sent from my Wi-Fi Black 64GB
    iPad with Retina Display using Tapatalk HD

    Can you remove the older version using the Add/Remove Programs function first, and then just install the new iTunes 11?
    12-05-2012 07:20 AM

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