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  1. Thread AuthorThread Author   #1  
    shadowboxer8's Avatar
    iPhone Beginner

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    56 Posts

    Default iTunes and App Store issues

    Okay this maybe happening to just me but iTunes and the App Store aren't working well on my phone either on 4G or Wi Fi. For iTunes the featured page and chart pages load fine, but when I try to select a music genre page, it doesn't load. The same is true when I go to the App Store and try to select one of the categories for apps. What the heck is the app store and itunes down?
  2. Thread AuthorThread Author   #2  
    shadowboxer8's Avatar
    iPhone Beginner

    Posts
    56 Posts

    Default Re: iTunes and App Store issues

    Am the only one with this issue.
  3. #3  
    ridiculocity's Avatar
    iMore Intermediate

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    279 Posts
    iOS Version
    5.1.1 / 6

    Default iTunes and App Store issues

    It's very flakey on ios6 and iPhone 5. Sometimes it load sometimes not. Hopefully this is fixed next update.
    Check out my band DreadCircus - http://www.jadestarr.com.au
    iPhone 5 64GB / iPad mini 16GB / iPad 2 64GB / Apple TV / MacBook Pro
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  4. #4  
    Jeremy's Avatar
    Administrator

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    7,048 Posts
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    10,099 Global Posts
    iOS Version
    iOS 6

    Default Re: iTunes and App Store issues

    The App store has been a little strange since the first beta was released. Though I can't say I've had many issues as of late.
  5. Thread AuthorThread Author   #5  
    shadowboxer8's Avatar
    iPhone Beginner

    Posts
    56 Posts

    Default Re: iTunes and App Store issues

    Alright thanks! Just making sure it wasn't just me lol.
  6. #6  
    Apple4ever2011's Avatar
    iPhone Intermediate

    Posts
    280 Posts

    Default iTunes and App Store issues

    It's not just you.... It stalls on me sometimes when I get on screen update notification. I click on App store and update... It stalls. I have to Kill App store and relaunch... No biggie...Next iOS update should get some of the bugs out. I'm not gonna demand Apple Apologize or Return my phone....LoL
  7. #7  
    phreddyl's Avatar

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    1,953 Posts
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    iOS Version
    6.0

    Default Re: iTunes and App Store issues

    ok so my app store is not working at this point- I searching gives you blank pages and so does charts and featured. very frustrating- saw on the apple communities that this has been happening to many people. Some have tried a restore and that works temporarily but then stops again...
  8. #8  
    lilmoney30#WN's Avatar
    iPhone Newbie

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    23 Posts
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    54 Global Posts
    iOS Version
    Ios 6

    Default Re: iTunes and App Store issues

    I'm having the same issue iTunes and the App Store is blank. This is my second phone and Apple has not commented on this problem. It drives me nuts!! I hope there's a fix soon!
  9. #9  
    phreddyl's Avatar

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    1,953 Posts
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    iOS Version
    6.0

    Default iTunes and App Store issues

    I wound up going to apple store. They hadn't heard of the problem even though its all over apple support communities. Surprised its not on here really. Anyway the backed it up and did a restore in dfu mode. That worked for now. Someone on the apple forums said it worked for him but only temporarily.
  10. #10  
    jkeitz's Avatar
    iMore Intermediate

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    183 Posts
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    501 Global Posts
    iOS Version
    5

    Default iTunes and App Store issues

    Having the same problem yesterday and today. iPhone 4S iOS 6.


    Sent from my iPhone using Tapatalk
  11. #11  
    farb12's Avatar
    iMore Newbie

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    44 Posts
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    91 Global Posts

    Default iTunes and App Store issues

    The App Store is my only compliant with ip5/iOS 6! It is not smooth scrolling and the new layouts blows! It's funny, my 11 year old son has an iPod and after loading iOS 6 one of the first things he said to me was the App Store sucks.
  12. #12  
    jkeitz's Avatar
    iMore Intermediate

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    iOS Version
    5

    Default iTunes and App Store issues

    Fortunately, I can go to iTunes on my pc and download an app and that app starts downloading immediately on my phone too. Still, it isn't ideal.


    Sent from my iPhone using Tapatalk
  13. #13  
    jkeitz's Avatar
    iMore Intermediate

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    iOS Version
    5

    Default iTunes and App Store issues

    Ok, the App Store works perfectly on my wife's 4S, but still won't work on mine. What should I do?


    Sent from my iPhone using Tapatalk
  14. #14  
    jkeitz's Avatar
    iMore Intermediate

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    183 Posts
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    iOS Version
    5

    Default iTunes and App Store issues

    Quote Originally Posted by Phreddyl View Post
    ok so my app store is not working at this point- I searching gives you blank pages and so does charts and featured. very frustrating- saw on the apple communities that this has been happening to many people. Some have tried a restore and that works temporarily but then stops again...
    Have you gotten any resolution? I'm having the same problem on my iPhone and my wife isn't. Same model, same OS version, same WiFi network, hers works, mine doesn't.


    Sent from my iPhone using Tapatalk
  15. #15  
    Hackaveli's Avatar
    iMore Beginner

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    73 Posts
    iOS Version
    IOS 6 GM

    Default iTunes and App Store issues

    I was just about to post on this issue.
    Thank you
    Last edited by Hackaveli; 10-15-2012 at 01:13 PM.
    ‘I don’t sleep, I might miss the opportunity to make a dream become a reality.’”
    – 50 cent
  16. #16  
    phreddyl's Avatar

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    iOS Version
    6.0

    Default iTunes and App Store issues

    Quote Originally Posted by jkeitz View Post
    Have you gotten any resolution? I'm having the same problem on my iPhone and my wife isn't. Same model, same OS version, same WiFi network, hers works, mine doesn't.


    Sent from my iPhone using Tapatalk
    I went to apple store and the "genius" told me it wasn't a widespread issue. Can't trust the blogs lol... Anyway long story short he put phone in dfu mode and wiped then restored. That worked. Came home and did the same myself to iPad.
  17. #17  
    guitarman85's Avatar
    iMore Newbie

    Posts
    14 Posts

    Default iTunes and App Store issues

    Well it's been happening to me all day. Very frustrating that i can't use the App Store unless connected to a computer an browsing it there. It seems plenty widespread to me, seen this posted on several forums with lots of replies of people having the same issues.
  18. #18  
    phreddyl's Avatar

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    1,953 Posts
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    iOS Version
    6.0

    Default iTunes and App Store issues

    Quote Originally Posted by guitarman85 View Post
    Well it's been happening to me all day. Very frustrating that i can't use the App Store unless connected to a computer an browsing it there. It seems plenty widespread to me, seen this posted on several forums with lots of replies of people having the same issues.
    Yeah no kidding. It was very frustrating. Spent plenty of time talking to me about how my lifeproof case wasn't really waterproof. Should have spent the time doing research into what I was telling him.
  19. #19  
    guitarman85's Avatar
    iMore Newbie

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    14 Posts

    Default iTunes and App Store issues

    Well mine was magically resolved this morning, I think this is good evidence of a server side issue at apple, I hope everyone else's is working too!
  20. #20  
    RRF785's Avatar
    iPhone Newbie

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    10 Posts
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    75 Global Posts
    iOS Version
    6

    Default Re: iTunes and App Store issues

    I'm having issues here. I can search the App Store but it's very slow. When I try and download anything I keep getting the "Cannot connect to the iTunes Store" message. Very frustrating.
  21. #21  
    khobia2's Avatar
    iMore Newbie

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    23 Posts

    Default iTunes and App Store issues

    Ok so I see that a lot of you guys are having the same issue. Whenever I try logging into the App Store on my iPad get alert " cannot connect to iTunes Store. Is this a server problem still or iOS 6 glitch? I am not trying to be picky here but maybe iOS 6.1 is in order. Anyone heard anything from Apple? I am refusing to call support 'cause I tried that before didn't help. App Store on iPhone works fine.
  22. #22  
    mouldyboots's Avatar
    iPhone Nanite

    Posts
    2 Posts

    Default Re: iTunes and App Store issues

    I am unable to access the music screen on iTunes on my touch 4g -sometimes it crashes, sometimes I get the movie screen instead. This stuff annoys me in a big way - I thought apples are supposed to be reliable. Oh well I guess most of my music is purchased on the iPad or pc anyway...
  23. #23  
    cwbcpa's Avatar
    iMore Intermediate

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    269 Posts
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    647 Global Posts

    Default iTunes and App Store issues

    Is anyone else still having this issue? The App Store is awful on both my iPhone 4 and iPad 3. It is very random with loading pages. The biggest problem is with loading the update or purchased app pages. Very frustrating.
  24. #24  
    piranhadonna's Avatar
    iMore Intermediate

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    231 Posts
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    310 Global Posts
    iOS Version
    7.1

    Default iTunes and App Store issues

    The App Store is not working at all for me right now.
  25. #25  
    Exxod's Avatar
    iMore Intermediate

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    488 Posts
    iOS Version
    7.0.4

    Default iTunes and App Store issues

    Since the iOS 6 update, I haven't been able to access my Purchased music section.
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    "You'll always be two steps behind me."
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