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  1. Thread AuthorThread Author   #1  
    A420TuRbO's Avatar
    iPhone Nanite

    1 Posts

    Default Locked out from iTunes

    I recently rebooted my PC because of a virus I had that I couldnt remove. Before that I had no problem what so ever with my iPhone connecting to iTunes, I was able to drag and drop music/videos and able to move apps around via the applications tab for my iPhone in iTunes. Now when I connect it all my music/videos are greyed out and so are all my applications and it wont let me add/remove/move anything. I was thinking about checking the box in the summary tab to manually manage music and videos but then it wants to wipe my phone and replace it with my itunes libary which has nothing in it because I had to reboot my computer.

    I'm am usually pretty good with computers what am I missing here how can I gain access to my iphone content thru itunes without wiping the device, I never put music/vids in my itunes library i always used to drag and drop with out a problem. Wiping it would mean I would have to start from scratch besides the apps which I know are saved to my itunes account. Any suggestions???
  2. #2  
    flyingember's Avatar
    iPhone Elite

    1,986 Posts
    Global Posts
    2,026 Global Posts


    Drag and drop is the worst way to manage music.

    Put the music and use the sync function. Make playlists if you don't want to sync everything

    I also hope you have a backup of your computer
  3. #3  
    Earless Puppy's Avatar
    iPhone Intermediate

    492 Posts
    Global Posts
    499 Global Posts


    your iphone contacts are in either outlook or windows contacts, look there
  4. #4  
    sting7k's Avatar
    iMore Elite

    2,967 Posts
    Global Posts
    3,878 Global Posts


    If the music/vids are not in iTunes are you dragging and dropping with Windows explorer or what?

    Check that syncing of music/vids was not some how turned on in iTunes, which greys out the ability to drag and drop.

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