For some reason iTunes on my computer (Windows XP) will not recognize my iPhone 3GS.
The computer makes an audible ding noise to notify that something has been connected to the USB... but then nothing happens. The computer even makes the noise when you unplug the phone.
The phone battery also does not charge when connected.
The same computer and iTunes recognizes other iPhones (3G and 2G).
My laptop and work computers with the same setup recognize my phone.
I tried the following to try to alleviate the issue:
1. Restarted iPhone
2. Restarted computer
3. Switched USB ports
4. Switched USB cables
5. Reinstalled ALL Apple programs that could cause conflicts
6. Used MSCONFIG to see if I had a hardware conflict
Basically used this tutorial:
support.apple.com/kb/TS1495
Plus another tutorial about using MSCONFIG to troubleshoot hardware conflicts.
Anyway... here's the particulars:
Model: (MB717LL) 3GS Black
Version: 3.1.2 (7D11)
Carrier 5.0
Modem Firmware: 05.11.07
Jaibreak: BlackRa1n
Unlock: BlackSn0w
iTunes version: 9.0.2.25
ANYONE? have any help it would be much appreciated...
Thanks in advance-
The computer makes an audible ding noise to notify that something has been connected to the USB... but then nothing happens. The computer even makes the noise when you unplug the phone.
The phone battery also does not charge when connected.
The same computer and iTunes recognizes other iPhones (3G and 2G).
My laptop and work computers with the same setup recognize my phone.
I tried the following to try to alleviate the issue:
1. Restarted iPhone
2. Restarted computer
3. Switched USB ports
4. Switched USB cables
5. Reinstalled ALL Apple programs that could cause conflicts
6. Used MSCONFIG to see if I had a hardware conflict
Basically used this tutorial:
support.apple.com/kb/TS1495
Plus another tutorial about using MSCONFIG to troubleshoot hardware conflicts.
Anyway... here's the particulars:
Model: (MB717LL) 3GS Black
Version: 3.1.2 (7D11)
Carrier 5.0
Modem Firmware: 05.11.07
Jaibreak: BlackRa1n
Unlock: BlackSn0w
iTunes version: 9.0.2.25
ANYONE? have any help it would be much appreciated...
Thanks in advance-