1. starkrav's Avatar
    I recently installed 64bit Windows 7 Ultimate on my PC and I want to backup the iTunes backup file for my iPhone. However I don't know where it is located under Windows 7. Does anyone know where? Any help would be greatly appreciated.
    iPhone 3G, 3.1
    12-02-2009 12:46 PM
  2. big9erfan's Avatar
    Try this:
    <Drive>:\Users\<UserName>\AppData\Roaming\Apple Computer\MobileSync\Backup

    Where <Drive> is the drive letter you installed Windows 7 on ( probably C: ) and <UserName> is the name you log into Windows with.
    tanmai and Ematt like this.
    12-02-2009 12:52 PM
  3. starkrav's Avatar
    I had hidden files turned off so I couldn't see AppData under my username. But after I activated it, your file location was exactly correct! Thanks!
    12-02-2009 09:30 PM
  4. fysmk2vr6's Avatar
    helped me out alot thanks!
    12-03-2009 06:17 PM
  5. tanmai's Avatar
    thanks alot ! big9erfan
    08-27-2011 12:07 AM
  6. Ematt's Avatar
    Even though this tip is quite old, it's still effective and still getting the job done. Thank you very much!
    09-27-2011 07:04 AM
  7. Robert Park's Avatar
    Ok theres only a folder called 7cc0180fb580d68bf28a9bd0e5f1e26dc0df6de2 in <Drive>:\Users\<UserName>\AppData\Roaming\Apple Computer\MobileSync\Backup but its empty and I synced the itouch before I tried the update and now its bricked and all my photos are on the damn thing and I even tried to restore it and it gave me an error. Can I get my crap back some how? I really could use my stuff and forget this update.
    04-27-2013 03:10 AM
  8. Robert Park's Avatar
    I went to <Drive>:\Users\<UserName>\AppData\Roaming\Apple Computer\MobileSync\Backup have a folder that is 7cc0180fb580d68bf28a9bd0e5f1e26dc0df6de2 but its empty altho I did sync before I tried to update now its bricked, I lost all my photos and I can't even click restore as it doesn't work some error... I really need my photos if someone can get them back please help!
    04-27-2013 03:17 AM
  9. Alli's Avatar
    What do you mean when you say it's bricked? Won't turn on at all? If it's still turning on, it's not bricked and you can fix it.

    ​Start by telling us exactly what you were trying to do and what happened.
    04-27-2013 07:19 AM
  10. Robert Park's Avatar
    Click image for larger version. 

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ID:	30046 Here is a screenshot of what it is doing and here is what the iPod looks like Click image for larger version. 

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ID:	30047 what I want if possible is to get my photos off the iPod however I have looked for a restore and I can't find one so are they gone? I drove about 200 miles to take some of those photos so it would suck if there gone. After I can or can not get the photos I just need the thing to work again. All my app purchases where free I think. I know for the most part that doesn't bug me. What happen is I had 6.1.2 and was trying to update to 6.1.3 and it said the purchases where not on the computer so I tried to sync it and it showed pictures of the home screens but no apps so I ignored the screen saying to transfer my purchases and tried to update then it is like the picture...
    04-27-2013 01:38 PM
  11. warcraftWidow's Avatar
    Go into your iTunes options (edit -> preferences) and you should see a device tab. That tab should just your backups if any.
    04-27-2013 02:48 PM
  12. Robert Park's Avatar
    Had an app from facebook so I got my photos, it uploaded them all or most... I used it about three days ago so it did it then. Now I just want to fix it and ill start over... I also got a iphone 3g 16gb that I need working for any network as I don't have AT&T right now but have T-Mobile and it was unlocked when I tried to update it so now its stuck in recovery mode too. I tried iphone dfu mode once and after 6 hours of trying I got it to work but it wanted an AT&T card and I don't have that. I couldn't get it in that mode again and gave up after about 10 trys.
    04-27-2013 05:45 PM
  13. Robert Park's Avatar
    Alli can you help me fix it, Having 100's of dollars in paperweights isn't really my thing...
    04-28-2013 09:13 AM
  14. Alli's Avatar
    Did you try Karen's suggestion?
    04-28-2013 11:47 AM
  15. Robert Park's Avatar
    There is one called Admins iPod at 4/27/2013 at 1:38am but idk what to do
    04-29-2013 12:03 AM
  16. warcraftWidow's Avatar
    Plug the device into the computer and restore. You should be given a choice to restore from a backup or new. Select backup.
    04-29-2013 06:52 AM
  17. Robert Park's Avatar
    Tried a different usb port it was so easy lol thanks to all for there help
    05-02-2013 08:20 PM
  18. cabos77's Avatar
    Hello,

    How can I see or find hidden files ? I can't see AppData under my username. Im using windows 7 Home Premium 64 bit.

    Thx.

    [Redacted]
    Last edited by JustMe'D; 05-15-2013 at 08:24 AM. Reason: remove personal email address from post
    05-14-2013 11:45 PM
  19. Butch Crosby's Avatar
    Go to Folder Options in Control Panel. On View tab select show hidden files, folders, etc.
    06-02-2013 05:51 PM
  20. chenmahi's Avatar
    Thanks, it helped to locate the back up file.
    how can i use this back up data on my computer ( as i feel this back up data is meant only to restore it on your iPhone)
    06-21-2013 11:58 AM
  21. Rockdog97's Avatar
    Thanks, it helped to locate the back up file.
    how can i use this back up data on my computer ( as i feel this back up data is meant only to restore it on your iPhone)
    you can save them to an external drive as an off-site backup in case your computer ever crashes and you need to find those files..
    09-20-2013 10:12 PM
  22. M Najam's Avatar
    hey there... i m having a problem in updating my iphone 5 from 6.0.1 to 7.0 (or something), as itunes saying memory full, and my iphone is stucked with a screen (connect to itunes)... how can is format or delete my all data to get back working iphone... i dont want to restore any data, is there any idea how to solve this thing.???
    12-24-2013 01:56 AM
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