iTunes 9 = movie trailers won't display !!

[mbartel500]

I noticed in iTunes 9 that when I select to view a movie trailer, the audio will play fine, but the video is messed up....just a mass of undulating colors. Am I missing something here? I have a valid iTunes account, and I have made several music purchases, but I would like to view some trailers......

 

[GMJeff]

Possibly reinstall quicktime? Sounds like a video decoder issue. iTunes uses quicktime for it's video content.

 

[mbartel500]

Yes you are quite correct...after a little more investigation, I had to go into the quicktime preferences and select edit> advanced> disable 3D video acceleration. That fixed it and now the video is normal. Thank you for your reply...

 

[GMJeff]

You are welcome.