1. asiice's Avatar
    My iPod gen 5 was alternate with someone. But I don't know who is she/he. So I want to use iPod because my cell phone work doesn't well. But it stuck in "Activate iPod" page. I called to Singapore Apple Store yesterday. They told me, This is iPod was bought from some shop in Japan. I need to find the old iPod owner and ask for unlock the iPod or ask for a receipt of iPod from the shop in Japan. But I don't know the old iPod owner. What should I do
    06-28-2016 02:23 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! Unfortunately you've invested in a really nice paperweight. Nobody is going to be able to tell you who the previous owner is and there is no way to circumvent the activation screen.
    06-28-2016 02:27 PM
  3. Just_Me_D's Avatar
    My iPod gen 5 was alternate with someone. But I don't know who is she/he. So I want to use iPod because my cell phone work doesn't well. But it stuck in "Activate iPod" page. I called to Singapore Apple Store yesterday. They told me, This is iPod was bought from some shop in Japan. I need to find the old iPod owner and ask for unlock the iPod or ask for a receipt of iPod from the shop in Japan. But I don't know the old iPod owner. What should I do
    You should make plans to purchase another iPod Touch or another phone from a reputable seller, preferably the Apple Store you mentioned.
    06-28-2016 03:23 PM
  4. Honey Beagle's Avatar
    I purchased a iPhone in EBAY with the same problem. I gave up. Still have the phone but gave up.
    06-28-2016 03:30 PM
  5. njlx2016's Avatar
    Before you buy an iOS device, you should always get the serial or IMEI number from the seller and run it through this tool: https://www.icloud.com/activationlock/
    06-30-2016 01:26 PM
  6. JML5150's Avatar
    You can sell it on eBay for parts... That's about it
    10-13-2016 01:17 AM

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