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  1. Thread AuthorThread Author   #1  
    E Adkins's Avatar
    iMore Nanite

    1 Posts

    Default My iCloud password is wrong and I can not remove it

  2. #2  
    HankAZ's Avatar

    6,101 Posts
    Global Posts
    6,195 Global Posts

    Default Re: My iCloud password is wrong and I can not remove it

    Quote Originally Posted by E Adkins View Post
    Call me suspicious... but... on the outside chance that the question is legit (and that you are not the thief)...

    Apple added the Activation Lock to iOS 7 to combat the rampant unauthorized reselling of lost/stolen devices. There is no way around this lockout… your only options are to contact the person you bought it from and (1) get the seller to remove the device from their iCloud account, or (2) get your money back. If you bought it from an honest/legitimate seller, they’ll help you out. If you bought a stolen device from a scumbag, you are simply SOL, and you now own a pretty, albeit expensive, paperweight. You might be able to get a refund if you paid for the device with Paypal - just file a claim and see what happens. Otherwise, you are simply out of luck.

    So there it is.
    • If it's your device, use the link (https://iforgot.apple.com/password/verify/appleid) to reset the login.
    • If you purchased the device from someone on eBay or CraigsList or a similar site, take whatever recourse you have against the seller to recover your cash.
    • If you are the thief who's trying to use a device that you stole, give it back.

    In the future, before you buy a used iOS device make sure there is no active Activation Lock enabled that device. Just get either the serial number or IMEI and enter it here. Apple will report the status of the device.


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