1. cecilia23's Avatar
    I forgot my passcode for my iPod touch now my IPod touch is disabled how do I reset my passcode or get my old passcode to unlock it
    12-25-2012 11:34 AM
  2. warcraftWidow's Avatar
    You can't. You have to reset the phone itself.
    12-25-2012 01:09 PM
  3. robertk328's Avatar
    You can't. You have to reset the phone itself.
    Meaning wipe it and start from scratch, not just reboot.
    12-25-2012 03:24 PM
  4. Fausty82's Avatar
    Meaning wipe it and start from scratch, not just reboot.
    If you have a backup, you can restore from that backup after setting it up as new... no passcode will be set, but you get all your stuff back.
    abaggy and robertk328 like this.
    12-25-2012 03:38 PM
  5. robertk328's Avatar
    If you have a backup, you can restore from that backup after setting it up as new... no passcode will be set, but you get all your stuff back.
    Good point - thanks for clearing that up
    12-25-2012 03:44 PM
  6. Edwin Mejia's Avatar
    I dont know what happened but last time this happened to meand it got disabled for an hour so after an hour i turned it of left it of for a while then turned back on and tried my old passcode. It worked I dont know how but it worked
    01-26-2013 12:46 AM
  7. lani hulu's Avatar
    I think I might need some help too, my iPod touch won't let me get apps unless I fill in my apple iD pass but I don't know it I made a new one but it won't use it what should I do?
    03-30-2013 07:03 PM
  8. linsiris's Avatar
    I think I might need some help too, my iPod touch won't let me get apps unless I fill in my apple iD pass but I don't know it I made a new one but it won't use it what should I do?
    If you changed it, it's supposed to take the new one, but if it won't take either or you just don't remember you can go to apple site or --> https://iforgot.apple.com/iForgot/iForgot.html
    And follow the steps to reset your password. They are going to send you a reset email, you just follow the instructions.

    Hope it helps
    03-30-2013 08:15 PM
  9. Rodville's Avatar
    Why do I always have the worst thoughts when I see threads like this. Like we are telling a thief how to use a freshly stolen device. Maybe all the years in retail has soured me on humanity.
    03-30-2013 11:23 PM
  10. linsiris's Avatar
    Why do I always have the worst thoughts when I see threads like this. Like we are telling a thief how to use a freshly stolen device. Maybe all the years in retail has soured me on humanity.
    You could be right, but how do we know for sure?
    03-30-2013 11:25 PM

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