This has been driving me nuts for a few days now, I'm getting to point where I'm getting tired of Apple.
I have a 5s and 5c(the wife's). We just recently upgraded to 8.3 from 8.1.2. Every time we plugged out phones into our computer iTunes automatically opened up which is normal, however we kept getting this popup below:
I clicked "Download and Update". Soon as I clicked that I get this popup:
I got on the phone with Apple support, they had no idea. I reinstalled iTunes several times and did several restores back to 8.3, no luck. I then took our phones up the Genius bar, soon as he plugged our phones into the Mac, both phones updates the carrier settings from 19.0 to 19.1 (I'm on Verizon Wireless) instantly. He had no idea why it worked on a Mac at the store but not on my PC at home.
I went home and did a restore again on my 5s. Soon as that was done, iTunes popped up with the Carrier Update windows again. And yet again I can't update.
Any idea what is going on here? I don't want to have to go up to Apple store every time I need to Carrier Update or If I happen to need to restore my phone, this is ridiculous. Is there an issue with my PC, iTunes, what I'm not understanding?
I have a 5s and 5c(the wife's). We just recently upgraded to 8.3 from 8.1.2. Every time we plugged out phones into our computer iTunes automatically opened up which is normal, however we kept getting this popup below:
I clicked "Download and Update". Soon as I clicked that I get this popup:
I got on the phone with Apple support, they had no idea. I reinstalled iTunes several times and did several restores back to 8.3, no luck. I then took our phones up the Genius bar, soon as he plugged our phones into the Mac, both phones updates the carrier settings from 19.0 to 19.1 (I'm on Verizon Wireless) instantly. He had no idea why it worked on a Mac at the store but not on my PC at home.
I went home and did a restore again on my 5s. Soon as that was done, iTunes popped up with the Carrier Update windows again. And yet again I can't update.
Any idea what is going on here? I don't want to have to go up to Apple store every time I need to Carrier Update or If I happen to need to restore my phone, this is ridiculous. Is there an issue with my PC, iTunes, what I'm not understanding?