1. cbreze's Avatar
    Had my 7 less than a week so it's definitely exchangeable. Weird issue. I can't figure out why my incoming text tone is silent. No matter what I do I can't seem to get it to make a sound when I get a text. the other weird thing is when I get a call I get my selected ringtone as well as some other one I've not ever used. Two at once! Is this some known bug or am I alone in this? My search didn't bring anything up. It was fine for the first 3 days. I updated to 10.2 before I set anything else up. Would like to fix myself if possible as it would be easier than a return. But can't handle this much longer. I'll probably try a factory reset before returning it to the store as they will most likely suggest that anyway. Anybody got any idea?

    This sucks, just noticed no banner on the lock screen either. Have to unlock phone to get to the home screen to see if I have any messages. Guess I'll be doing that reset. Starting to really dislike this phone.
    Last edited by cbreze; 12-21-2016 at 12:48 PM.
    12-21-2016 11:38 AM
  2. Just_Me_D's Avatar
    Go to Settings - General - Reset, and then select "Reset All Settings" to see if that fixes the problems.
    cbreze likes this.
    12-21-2016 01:08 PM
  3. cbreze's Avatar
    Go to Settings - General - Reset, and then select "Reset All Settings" to see if that fixes the problems.
    Worked thanks, and I learned something new as well.
    Just_Me_D likes this.
    12-21-2016 02:10 PM
  4. Just_Me_D's Avatar
    Worked thanks, and I learned something new as well.
    You're very welcome...
    12-21-2016 03:13 PM

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