1. wysiwyg86's Avatar
    At times my iPhone will completely freeze. Sleep button or home button won't work, soft reset doesn't work, or plugging up to a charger. It just freezes on whatever screen I'm on and I just have to wait it out. Something weird that occasionally happens is that if I hold the power button long enough the slide off will appear but screen still unresponsive. Does this happen to anyone else.
    11-25-2016 09:46 PM
  2. RHChan84's Avatar
    Have you tried a factory reset?

    Also try a fresh factory image reinstall. Download the latest iOS factory image for your device then use iTunes to restore it. Might of updated and had a corrupt file.
    11-25-2016 11:51 PM
  3. alphatectz's Avatar
    At times my iPhone will completely freeze. Sleep button or home button won't work, soft reset doesn't work, or plugging up to a charger. It just freezes on whatever screen I'm on and I just have to wait it out. Something weird that occasionally happens is that if I hold the power button long enough the slide off will appear but screen still unresponsive. Does this happen to anyone else.
    Try a factory rest, but don't restore from a backup. If it continues. You might want to make a Genius Bar appointment. Also if your still within the 30 day return period go back to the Apple Store or at&t store that you got it from and exchange it for a new one. Most times if you are under the 30 day return period the manager will exchange it with a new one.
    11-26-2016 08:14 AM
  4. iphone2291's Avatar
    I just experienced a freeze on my iPhone 7 (Verizon). It froze for 20 seconds or so, home button, volume buttons and on/off button didn't work. I looked up on twitter and a lot of people are experiencing this problem. Hopefully it's a bug that can be fixed with a future update.
    12-06-2016 11:29 AM
  5. Alain_A's Avatar
    Happen regardless of which provider is. Even the iPhone 6 freezes from time to time and now with the iPhone 7.
    It is from apple software side
    12-08-2016 01:04 PM
  6. iphone2291's Avatar
    iPhone 7 froze again for about minute.
    12-09-2016 05:20 PM
  7. Alain_A's Avatar
    And for me this fine morning.

    I think iphone 7 will be plague with screen freezing just like the iPhone 6
    12-10-2016 03:17 PM
  8. Himoe's Avatar
    I've been noticing this also. The screen becomes unresponsive to touch. I've tried restarting. Haven't tried a factory reset. Too many things on the phone to have to reinstall.
    12-14-2016 08:35 AM

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