1. luv4u859's Avatar
    Every now and then I'll be on my phone and the screen with go black and I'll get the little whiny spiny wheel and then it will take me to my lock screen to put in my code to unlock my phone.

    Is anyone else having this problem? It only happens every now and then. I really don't want to take it back unless they give me a new one out the box which I'm sure they won't.
    11-12-2016 09:05 AM
  2. derekgraham78's Avatar
    Not me thank God
    11-12-2016 09:07 AM
  3. MooMooPrincess's Avatar
    That's a springboard crash. It's software related, only thing we can tell you to do is:

    Hard reset (power + vol down)
    Reinstall your current version of iOS
    Wait for a fix :c
    11-12-2016 09:08 AM
  4. luv4u859's Avatar
    I didn't do the 10.1.1 update yet. You think if I do that it will help?
    11-12-2016 09:09 AM
  5. Just_Me_D's Avatar
    I didn't do the 10.1.1 update yet. You think if I do that it will help?
    Yep, especially if you set it up as new and not from a backup.
    11-12-2016 09:20 AM
  6. luv4u859's Avatar
    Yep, especially if you set it up as new and not from a backup.
    Ok thanks. I'll do it later today
    11-12-2016 09:21 AM
  7. Just_Me_D's Avatar
    Ok thanks. I'll do it later today
    You're very welcome...
    11-12-2016 09:25 AM

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