Freezing Issues

[sqllady]

I purchased my iphone 7 128gigs on Oct 19th, shortly after I downloaded a FREE app for wifi spots. I noticed a couple days later my iphone started
freezing. I had a problem trying to rebooted. I narrowed down my problem to the wifi app and deleted it. So far no more problems. I'm wondering if this is going to be a recurring problem with this phone and should I return it before my 14 days expire.

 

[Alain_A]

My phone has been freezing more than once since I got the phone.
I use it as an alarm; at night phone on airplane. So no turning off the phone the morning after.
This morning I could not get out of the sms app.
No outside key were working. Not even the home button.
I had to soft reset

 

[Alain_A]

I'd say it is a recurring problem

 

[Ledsteplin]

I'd say it is a recurring problem

What do you mean by "soft reset"? Which phone?

 

[Alain_A]

What do you mean by "soft reset"? Which phone?

IPhone 7

soft reset = hold volume down and power button

 

[badelhas]

Yeah, sometimes and factory reset does wonders. I dont understand why people dont make them more often...with a full iTunes backup before, of course

 

[Alain_A]

Yeah, sometimes and factory reset does wonders. I dont understand why people dont make them more often...with a full iTunes backup before, of course

We shouldn't have to do that

 

[badelhas]

We shouldn't have to do that

We shouldn't. In an ideal world. But just like your home pc, when you format Windows it gains a lot in performance and storage place.

 

[Alain_A]

We shouldn't. In an ideal world. But just like your home pc, when you format Windows it gains a lot in performance and storage place.

Also, Telus told me once, that any phone should be turn off and on just to refresh with the system

 

[badelhas]

Also, Telus told me once, that any phone should be turn off and on just to refresh with the system

Correct. That's a basic step which solves 99 per cent of the technology problems, as anyone from a IT Department will tell you

Cheers

 

[anon(9733642)]

Yeah, sometimes and factory reset does wonders. I dont understand why people dont make them more often...with a full iTunes backup before, of course

A Factory Reset becomes useless if you do a restore and you then restore the issue back on to the device.

A Factory Reset with a fresh install is a pain in the rear end but is much more likely to yield a positive outcome.

 

[Alain_A]

My phone never a restore into it. Was fresh when screen froze 3 times so far

 

[badelhas]

A Factory Reset becomes useless if you do a restore and you then restore the issue back on to the device.

A Factory Reset with a fresh install is a pain in the rear end but is much more likely to yield a positive outcome.

That's exactly what I said earlier.

Cheers