1. TLD1's Avatar
    Not trying to cause a rumble here...but are there any Verizon iPhone 7 customers who are having reception/call-quality issues? Seems like my new 7 jumps out of LTE without reason which effects signal. I can reboot it, and it comes right back...until it jumps out again. I'm also having a lot of reception issues...and I never, or hardly ever had any of that with my 6s. I have a lot of incoming callers telling me there's a lot of "noise on my end".

    Are there any known Verizon issues here?
    iKev likes this.
    10-06-2016 04:35 PM
  2. Ledsteplin's Avatar
    There's another thread about it somewhere .
    10-06-2016 04:46 PM
  3. Ledsteplin's Avatar
    10-06-2016 04:49 PM
  4. Trooper27's Avatar
    Yeah I have issues with it switching between LTE and 3G often. Where my iPhone 6s Plus is fine sitting right next to it. Has not hindered me in any way yet so have not complained. It's also my work phone so lol.
    10-06-2016 05:08 PM
  5. eyecrispy's Avatar
    I'm not with Verizon, but I've had issues with AT&T. I literally just dropped a work call TWICE! I was on wifi calling and then it just dropped. My co-worker said 'you're cutting out' and then drop. SMH. Did not have this issue with the 6s or the SE.
    10-06-2016 05:34 PM
  6. TLD1's Avatar
    This is not the start of "antennaegate" is it?

    I haven't totally dropped a call yet a la eyecrispy...but four out of five calls I've initiated had a "weird" ring before connecting, and the folks on the other end commented on the lack of clarity on my end. My 6s was great. This is NOT exceptable. Hope there's a fix that doesn't compromise any other phone fucntion soon...very soon.
    10-06-2016 05:54 PM
  7. Garz's Avatar
    I'm not with Verizon, but I've had issues with AT&T. I literally just dropped a work call TWICE! I was on wifi calling and then it just dropped. My co-worker said 'you're cutting out' and then drop. SMH. Did not have this issue with the 6s or the SE.
    I've seen this issue with just Vzn until I saw yours. So it looks most just a Vzn issue that just may need a carrier update. I'm on T-Mobile and haven't had a single reception issue nor have I seen anybody complain of one. Just when iOS 10 first hit but that was quickly fixed with a a a Tmo carrier update.
    10-06-2016 06:01 PM
  8. TwitchyPuppy's Avatar
    10-06-2016 06:02 PM
  9. Craig's Avatar
    I'm not with Verizon, but I've had issues with AT&T. I literally just dropped a work call TWICE! I was on wifi calling and then it just dropped. My co-worker said 'you're cutting out' and then drop. SMH. Did not have this issue with the 6s or the SE.
    I had to turn wifi calling OFF on my 7 with AT&T. Just can't stay connected. I tried numerous times. Until there is an update, it's not just a choice.
    10-06-2016 06:08 PM
  10. Garz's Avatar
    There's a similar issue here:

    T-Mobile iPhone 7 signal and battery issues
    Weird. I have yet to see it. But I'm also on 10.1 beta so maybe thats why. Haven't read that thread yet to know if 10.1 is a difference maker or not.
    10-06-2016 06:14 PM
  11. mumfoau's Avatar
    I'm a VZW guy and I don't notice any issues. Reception seems at least as good as my 6S Plus had.
    RobertP1 likes this.
    10-06-2016 06:34 PM
  12. Just_Me_D's Avatar
    I have a Verizon iPhone 7 but am using it on AT&T's network and I've yet to drop a call or have reception issues with my iPhone 7. Like Garz, I'm running iOS 10.1 dev beta 2. When I purchased the device last weekend, I immediately installed the dev beta profile and updated to iOS 10.1 so I really never didn't use the device with any other iOS version.
    mumfoau likes this.
    10-06-2016 07:06 PM
  13. Garz's Avatar
    I have a Verizon iPhone 7 but am using it on AT&T's network and I've yet to drop a call or have reception issues with my iPhone 7. Like Garz, I'm running iOS 10.1 dev beta 2. When I purchased the device last weekend, I immediately installed the dev beta profile and updated to iOS 10.1 so I really never didn't use the device with any other iOS version.
    The beta gives a new carrier profile and all so I have a feeling most issues are in pre 10.1 devices.
    10-06-2016 07:17 PM
  14. carrickfergus's Avatar
    I'm on Verizon with my iPhone 7 and am having no problems at all. Calls are crystal clear.
    10-06-2016 08:01 PM
  15. eyecrispy's Avatar
    I had to turn wifi calling OFF on my 7 with AT&T. Just can't stay connected. I tried numerous times. Until there is an update, it's not just a choice.
    Boo. If I can't use wifi calling I'm gonna be in a bad way while at home where reception is weak with every carrier.
    10-06-2016 08:13 PM
  16. JoePa2624's Avatar
    I've definitely had issues with reception randomly dropping to 3G for no reason. Putting the phone in airplane mode for a few seconds tends to solve the problem.

    It's pretty frustrating.
    geenice likes this.
    10-06-2016 08:37 PM
  17. dirtbiker0025's Avatar
    apparently the fix is changing LTE to LTE data only. But then you lose the ability to talk and surf
    10-07-2016 12:30 AM
  18. Craig's Avatar
    Boo. If I can't use wifi calling I'm gonna be in a bad way while at home where reception is weak with every carrier.
    I have the "weak reception" in house where we live now, but my Wifi calling (AT&T) is not working very well, so I had to turn it off. Now I often have to stand outside to make / keep a call.
    10-07-2016 03:03 AM
  19. eyecrispy's Avatar
    I have the "weak reception" in house where we live now, but my Wifi calling (AT&T) is not working very well, so I had to turn it off. Now I often have to stand outside to make / keep a call.
    Yea that's not acceptable. They offer the feature and it should work, esp if it worked in previous models.
    10-07-2016 05:31 AM
  20. robertk328's Avatar
    Yeah I have issues with it switching between LTE and 3G often. Where my iPhone 6s Plus is fine sitting right next to it. Has not hindered me in any way yet so have not complained. It's also my work phone so lol.
    I have this on my 6s. I take my son to before-school care and come out of the building to 1x. I can be well down the road before it changes back, sometimes to only 3G. If I toggle cell data, it'll usually come right back to LTE.

    Maddening.
    Trooper27 likes this.
    10-07-2016 06:09 AM
  21. Trooper27's Avatar
    I have this on my 6s. I take my son to before-school care and come out of the building to 1x. I can be well down the road before it changes back, sometimes to only 3G. If I toggle cell data, it'll usually come right back to LTE.

    Maddening.
    Geez man that sucks. My 6s Plus is fine, but the 7 has issues. I do the same thing as you and all is well again.

    I decided to install the 10.1 beta last night. To early to tell but it seems better. There was also a carrier update for Verizon as well from 25.1 to 26 just FYI.
    10-07-2016 10:55 AM
  22. TLD1's Avatar
    If it's the device, I would almost take return my 7 to Best Buy...pay the restocking fee, and order a 7+...and wait it out. Perhaps by the time I actually get my phone...this whole deal will have worked itself out, whether it's an Apple or Verizon or AT&T or T-Mobile thing and all will be right with the world again.

    I have WiFi dropping off now and having to be reconnected each time I come to work or go home to my wireless there...where my 6s did it automatically and flawlessly.

    I really hate to be the moaner & groaner, but...I've never had this stuff with a new iPhone, and I've had them all.

    I'm thinking...
    10-07-2016 11:31 AM
  23. eyecrispy's Avatar
    If it's the device, I would almost take return my 7 to Best Buy...pay the restocking fee, and order a 7+...and wait it out. Perhaps by the time I actually get my phone...this whole deal will have worked itself out, whether it's an Apple or Verizon or AT&T or T-Mobile thing and all will be right with the world again.

    I have WiFi dropping off now and having to be reconnected each time I come to work or go home to my wireless there...where my 6s did it automatically and flawlessly.

    I really hate to be the moaner & groaner, but...I've never had this stuff with a new iPhone, and I've had them all.

    I'm thinking...
    Agree. There have been more headaches than I care for on the 7. I really hope it's not hardware.
    10-07-2016 12:47 PM
  24. Craig's Avatar
    Question -- Do you really think it's a 7 issue and not a 7+ issue? I see the same issues on other boards for the 7+. It's your phone, your restocking fee, your choice. My question is, that if it's a software / firmware issue, will you still be happy with your choice after spending extra time and money?
    10-07-2016 12:50 PM
  25. Garz's Avatar
    If it's the device, I would almost take return my 7 to Best Buy...pay the restocking fee, and order a 7+...and wait it out. Perhaps by the time I actually get my phone...this whole deal will have worked itself out, whether it's an Apple or Verizon or AT&T or T-Mobile thing and all will be right with the world again.

    I have WiFi dropping off now and having to be reconnected each time I come to work or go home to my wireless there...where my 6s did it automatically and flawlessly.

    I really hate to be the moaner & groaner, but...I've never had this stuff with a new iPhone, and I've had them all.

    I'm thinking...
    BB doesn't charge restocking fees. That's a carrier store thing.
    10-07-2016 01:33 PM
45 12

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