1. ghostface147's Avatar
    So my dad got an iPhone 7 gold on T-Mobile. It's been working great so far, until this past week. Now when you want to use the camera, it just opens to a black screen. I thought ok, a reboot should fix it since it did the same thing once to my wife's iPhone 6s on iOS 10 and reboot fixed that. It didn't. So then I thought it was a camera app thing and tried to use the camera in messages, same thing. Try to use it from the lock screen, same thing. I'm pretty sure it's a hardware issue now and I have an appointment set up for him on Wednesday.

    Has anyone else had this issue?
    10-02-2016 08:12 PM
  2. Buckeye2009's Avatar
    I have the 7 Plus and I've had it happen numerous times. Restarting the phone seems to help, but its done it almost everyday. I'm not sure if it's the phone or IOS. I was wondering if anyone else was having issues. Keep us posted as to what Apple says please.
    10-02-2016 08:23 PM
  3. ghostface147's Avatar
    I have the 7 Plus and I've had it happen numerous times. Restarting the phone seems to help, but its done it almost everyday. I'm not sure if it's the phone or IOS. I was wondering if anyone else was having issues. Keep us posted as to what Apple says please.
    They replaced his phone.
    Buckeye2009 likes this.
    10-05-2016 09:22 PM
  4. dictoresno's Avatar
    had this happen once, reboot fixed it and it never came back.
    10-09-2016 10:11 AM
  5. worldspy99's Avatar
    I have had this issue happen on my iPhone 7 as well. If it happens one more time, I am taking it in to the Apple Store and have them replace it.
    10-10-2016 10:23 AM
  6. lunazambrano13's Avatar
    yeah you're right
    10-11-2016 08:43 AM

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