Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 15 of 15
Like Tree1Likes
  • 1 Post By knotsure
  1. Thread AuthorThread Author   #1  
    fleuristinw's Avatar
    iMore Nanite

    Posts
    1 Posts
    Global Posts
    4 Global Posts

    Default Warranty on the iPhone 7

    I hope Apple cover liquid damaged on the iPhone 7 with the AC+
  2. #2  
    Craig's Avatar
    iMore Specialist

    Posts
    1,383 Posts

    Default Re: Warranty on the iPhone 7

    Quote Originally Posted by fleuristinw View Post
    I hope Apple cover liquid damaged on the iPhone 7 with the AC+
    Nope!
  3. #3  

    Default Re: Warranty on the iPhone 7

    Nope. It's in the fine print
  4. #4  
    MooMooPrincess's Avatar
    iMore Specialist

    Posts
    1,151 Posts

    Default Re: Warranty on the iPhone 7

  5. #5  
    knotsure's Avatar
    iMore Intermediate

    Posts
    415 Posts

    Default Warranty on the iPhone 7

    Yes Apple does cover water damage on AppleCare +. It will be a $99 charge and you can only do it twice, I believe.
  6. #6  
    MooMooPrincess's Avatar
    iMore Specialist

    Posts
    1,151 Posts

    Default Re: Warranty on the iPhone 7

    Quote Originally Posted by knotsure View Post
    Yes Apple does cover water damage on AppleCare +. It will be a $99 charge and you can only do it twice, I believe.
    All it says is from accidental handling for Apple care+
  7. #7  
    Craig's Avatar
    iMore Specialist

    Posts
    1,383 Posts

    Default Re: Warranty on the iPhone 7

    Quote Originally Posted by knotsure View Post
    Yes Apple does cover water damage on AppleCare +. It will be a $99 charge and you can only do it twice, I believe.
    Still nope.. water damage is not covered at all. not under basic or plus care.
  8. #8  
    knotsure's Avatar
    iMore Intermediate

    Posts
    415 Posts

    Default Warranty on the iPhone 7

    You can use it as one of the accidental damages with AppleCare plus , of which you are allowed two. I am on the phone with Apple now requesting a refund for AppleCare, and asked them about this topic. Sophia with Apple verified that you CAN use an accidental incident for water damage. It would cost $99, officially.
    MooMooPrincess likes this.
  9. #9  
    Craig's Avatar
    iMore Specialist

    Posts
    1,383 Posts

    Default Re: Warranty on the iPhone 7

    Quote Originally Posted by knotsure View Post
    You can use it as one of the accidental damages with AppleCare plus , of which you are allowed two. I am on the phone with Apple now requesting a refund for AppleCare, and asked them about this topic. Sophia with Apple verified that you CAN use an accidental incident for water damage. It would cost $99, officially.
    Can you have Sophia with Apple put that in writing somewhere... it would be great to have when others (per chance) get rejected.
  10. #10  
    knotsure's Avatar
    iMore Intermediate

    Posts
    415 Posts

    Default Re: Warranty on the iPhone 7

    You were rejected for water damage?
  11. #11  
    BreakingKayfabe's Avatar
    iMore Genius

    Posts
    6,554 Posts
    Global Posts
    6,935 Global Posts

    Default Re: Warranty on the iPhone 7

    Liquid damage isn't covered under the standard one-year warranty. Apple Care plus does cover liquid damage. I don't see why that would change with the iPhone 7. You can throw your phone against a wall, stomp on it, go number 1 on it, and still use an accidental replacement for it on AC+
  12. #12  
    Craig's Avatar
    iMore Specialist

    Posts
    1,383 Posts

    Default Re: Warranty on the iPhone 7

    Quote Originally Posted by knotsure View Post
    You were rejected for water damage?
    In Portland Oregon, a fellow Photographer fell into a pond while doing a shoot, and her iPhone was dead. We took it to the Apple Store. She had Apple Care + and they still charged her over $300.
  13. #13  
    knotsure's Avatar
    iMore Intermediate

    Posts
    415 Posts

    Default Re: Warranty on the iPhone 7

    Quote Originally Posted by Craig View Post
    In Portland Oregon, a fellow Photographer fell into a pond while doing a shoot, and her iPhone was dead. We took it to the Apple Store. She had Apple Care + and they still charged her over $300.
    That's not cool.

    I am confused. I wonder if maybe she had used up the two repairs on maybe a cracked screen or something before the water incident.

    When I called about an AppleCare+ refund the first person who answered said she didn't know how to do that and transferred me to some AppleCare specialist, Sophia. I asked her the question and she said , without hesitation, yes you would be able to use one of the accidental damages. She said the policies have been changed and that a screen repair with applecare+ would be $29, all other damages would be $99.

    I hope that I don't have to find out personally. Will just use caution
  14. #14  
    Nakia Johnson1's Avatar
    iMore Beginner

    Posts
    59 Posts
    Global Posts
    182 Global Posts

    Default Re: Warranty on the iPhone 7

    Is it good to get apple care anyway even thought it doesn't cover water damage on a iPhone?
  15. #15  
    knotsure's Avatar
    iMore Intermediate

    Posts
    415 Posts

    Default Re: Warranty on the iPhone 7

    Without a doubt yes. It is expensive. But the screen repair charge went down this year to $29. Also, you can get a refund for AppleCare+ if you decide you want to trade in the phone after a year. I got back $67 today, well I will get it back in 10 days or so.

    I have mistakenly destroyed my phone once or twice and was happy to have it.

    Some people don't go with it. I will.

Similar Threads

  1. Buddy update on ios
    By gelz092 in forum Pokemon Go
    Replies: 3
    Last Post: 09-21-2016, 03:58 AM
  2. how do i cancel the running app monthly auto renewal
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 09-13-2016, 02:24 PM
  3. The 28 best hidden iOS 10 features everyone should know
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-13-2016, 01:12 PM
  4. Can i get newer version of iOS on my iphone 4 then 7.1.2 ?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 09-13-2016, 12:49 PM
  5. Best clear cases for the iPhone 7
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-13-2016, 12:22 PM

Posting Permissions