Warranty on the iPhone 7

[fleuristinw]

I hope Apple cover liquid damaged on the iPhone 7 with the AC+

 

[Craig]

I hope Apple cover liquid damaged on the iPhone 7 with the AC+

Nope!

 

[TwitchyPuppy]

Nope. It's in the fine print

 

[MooMooPrincess]

 

[knotsure]

Yes Apple does cover water damage on AppleCare +. It will be a $99 charge and you can only do it twice, I believe.

 

[MooMooPrincess]

Yes Apple does cover water damage on AppleCare +. It will be a $99 charge and you can only do it twice, I believe.

All it says is from accidental handling for Apple care+

 

[Craig]

Yes Apple does cover water damage on AppleCare +. It will be a $99 charge and you can only do it twice, I believe.

Still nope.. water damage is not covered at all. not under basic or plus care.

 

[knotsure]

You can use it as one of the accidental damages with AppleCare plus , of which you are allowed two. I am on the phone with Apple now requesting a refund for AppleCare, and asked them about this topic. Sophia with Apple verified that you CAN use an accidental incident for water damage. It would cost $99, officially.

 

[Craig]

You can use it as one of the accidental damages with AppleCare plus , of which you are allowed two. I am on the phone with Apple now requesting a refund for AppleCare, and asked them about this topic. Sophia with Apple verified that you CAN use an accidental incident for water damage. It would cost $99, officially.

Can you have Sophia with Apple put that in writing somewhere... it would be great to have when others (per chance) get rejected.

 

[knotsure]

You were rejected for water damage?

 

[BreakingKayfabe]

Liquid damage isn't covered under the standard one-year warranty. Apple Care plus does cover liquid damage. I don't see why that would change with the iPhone 7. You can throw your phone against a wall, stomp on it, go number 1 on it, and still use an accidental replacement for it on AC+

 

[Craig]

You were rejected for water damage?

In Portland Oregon, a fellow Photographer fell into a pond while doing a shoot, and her iPhone was dead. We took it to the Apple Store. She had Apple Care + and they still charged her over $300.

 

[knotsure]

In Portland Oregon, a fellow Photographer fell into a pond while doing a shoot, and her iPhone was dead. We took it to the Apple Store. She had Apple Care + and they still charged her over $300.

That's not cool.

I am confused. I wonder if maybe she had used up the two repairs on maybe a cracked screen or something before the water incident.

When I called about an AppleCare+ refund the first person who answered said she didn't know how to do that and transferred me to some AppleCare specialist, Sophia. I asked her the question and she said , without hesitation, yes you would be able to use one of the accidental damages. She said the policies have been changed and that a screen repair with applecare+ would be $29, all other damages would be $99.

I hope that I don't have to find out personally. Will just use caution

 

[Nakia Johnson1]

Is it good to get apple care anyway even thought it doesn't cover water damage on a iPhone?

 

[knotsure]

Without a doubt yes. It is expensive. But the screen repair charge went down this year to $29. Also, you can get a refund for AppleCare+ if you decide you want to trade in the phone after a year. I got back $67 today, well I will get it back in 10 days or so.

I have mistakenly destroyed my phone once or twice and was happy to have it.

Some people don't go with it. I will.