1. vegas33139's Avatar
    As the title suggests - I recently traded in my 6s for the 7+. Initially I was 'wowed' with the quality, speed, Camera, etc etc, then I started making calls and instantly realised there may be a problem with the earpiece volume - it just isn't loud enough for me!

    The 6s was fine. Because I work in a relatively noisy environment, earpiece volume is critical. As I said, the 6s was fine, the 7+ just isn't.

    I have tried all of the tips and tricks about raising the volume but it's still too low for me.

    Anecdotally, it seems there's quite few with the same issue. Is it an issue? or simply the 7+ earpiece volume just isn't as loud as previous iPhones?

    Again, anecdotally, I hear Apple are aware of the problem, and a fix is in the line! I'm not sure if I want to wait and be stuck with a phone I can't exchange

    What to do? I have until the 28th to exchange or refund.
    02-20-2017 10:57 AM
  2. gordol's Avatar
    I use headsets.
    02-20-2017 11:08 AM
  3. kataran's Avatar
    Assuming you tried the up volume button while your on a call then there must be an issue as you stated. Have you brought it into an Apple Store to have it diagnosed before you make your final decision?
    02-20-2017 12:27 PM
  4. Ledsteplin's Avatar
    You might also try going to settings > General > Accessibility > Hearing Devices > Hearing Aid Mode > Toggle on. It worked great for my Wife's old iPhone 5c.
    02-20-2017 01:31 PM
  5. vegas33139's Avatar
    You might also try going to settings > General > Accessibility > Hearing Devices > Hearing Aid Mode > Toggle on. It worked great for my Wife's old iPhone 5c.
    Tried that, Ledsteplin - no change. But, thanks anyway.
    02-21-2017 05:56 AM
  6. vegas33139's Avatar
    Assuming you tried the up volume button while your on a call then there must be an issue as you stated. Have you brought it into an Apple Store to have it diagnosed before you make your final decision?
    Tried that also, Kataran. I have researched as mush as I could on-line. I have tried all of the suggestions but, although the speaker actually works fine, it's just not loud enough. Ah well. back to the 'what phone to buy' drawing board!
    02-21-2017 05:59 AM
  7. vegas33139's Avatar
    Well, I decided to stay with Apple and the 7+ but I exchanged it for another one.

    The earpiece on the exchange until is nice and loud!! Must have been a duffer on the original phone!!

    Anyway, I'm delighted to announce I'm still an Appletonian.

    Bye.
    LadiJae likes this.
    02-23-2017 09:38 AM
  8. Ledsteplin's Avatar
    Well, I decided to stay with Apple and the 7+ but I exchanged it for another one.

    The earpiece on the exchange until is nice and loud!! Must have been a duffer on the original phone!!

    Anyway, I'm delighted to announce I'm still an Appletonian.

    Bye.
    Great! Not long after I got my 6s Plus, I got ketchup on the top speaker. Volume sounded way to low and muffled. LOL I saw the ketchup and cleaned it off. Then I could hear again.
    02-23-2017 10:13 AM
  9. rdstryr's Avatar
    Mine and my wife's 7+ earpieces are super loud. Sounds like you just got a bad APPLE, eh eh. I'll shut up now.
    Seriously though, my calls are super loud if I turn the volume all the way up, I usually have to keep it at the half way mark for volume because of this. My wife is pretty hard of hearing and she keeps hers turned up at almost full volume and I can hear her convos clearly from about 20-30 ft away.
    02-24-2017 12:07 PM

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