1. 13Silverado's Avatar
    So for a few weeks now I've been having a lot of issues with my iPhone, mostly having to keep turning off and on or rebooting the phone. Its either no notifications, dropped calls or text, text not going through, very little to no service or just a complete freeze. I am current on updates, but I'm starting to believe maybe I just need to do a fresh install and a reinstall of all apps.

    Anyone having these issues? I've checked all the setting and did a reset of setting to hopefully fix it, but still having issues.

    Thanks
    Bob
    12-27-2016 05:05 PM
  2. PreJason's Avatar
    Oddly enough I have experienced more freezes than I have in the past. It's not rendering my phone useless or anything just causing some minor annoyances here and there. I am on the public beta 10.2.1 maybe that has something to do with it.... idk... You're not alone I'm sure.
    12-27-2016 05:13 PM
  3. itsnotmeitsyou's Avatar
    I'm also having bad call quality and dropped calls. It's the first time I've had a dropped call in years. I'm hoping it's just a software bug.
    12-27-2016 05:31 PM
  4. trparky's Avatar
    I'm not having any of those problems with my iPhone 7 Plus. Sounds like it may be time to schedule a visit to the Genius Bar at an Apple Store. If you can't do that, call Apple's Technical Support line on another phone and have them diagnose your phone remotely; they can do that. They will have you go into the Settings app and the phone will send diagnostic and telemetry data from your device to Apple for analysis.

    I do encourage you to call Apple or like I said, schedule a Genius Bar appointment at an Apple Store. Apple will be able to help you. You still have the standard one year warranty of the iPhone so if there's a problem Apple can replace your phone if that's what's needed to correct the issue.
    PreJason likes this.
    12-27-2016 07:37 PM
  5. Ledsteplin's Avatar
    It wouldn't hurt to try a fresh install. That's what they would do at the Genius Bar. It's a bit of a PITA. But does good.
    PreJason likes this.
    12-27-2016 08:23 PM
  6. mark5019's Avatar
    I had problems with dropped calls. A trip to genius bar they swapped it out new phone no more dropped calls
    PreJason likes this.
    12-27-2016 10:25 PM
  7. Ledsteplin's Avatar
    I had problems with dropped calls. A trip to genius bar they swapped it out new phone no more dropped calls
    Since I'm 80 miles from the nearest Apple store, I would try a restore as new first. Then if that didn't work, I would try for a replacement.
    metalchick719 likes this.
    12-28-2016 05:01 AM
  8. H3aTeRzz's Avatar
    Oddly enough I have experienced more freezes than I have in the past. It's not rendering my phone useless or anything just causing some minor annoyances here and there. I am on the public beta 10.2.1 maybe that has something to do with it.... idk... You're not alone I'm sure.
    I'm on the pubic beta, and am not experiencing the issue you described. I'm having issue with incoming texts notifying me, via sound or visual, and have to turn off bluetooth to get it to work.

    My guess is that the beta is having issues for you.....you should have a Feedback Icon on your desktop..be sure to fill let them know about your issue, this is why they release these beta's, so we, you and me, to whom volunteer for it, can help them find and fix bugs.

    Chris
    PreJason likes this.
    12-28-2016 06:08 AM
  9. hinesmj's Avatar
    I haven't seen anything like this. Did you check/reset your carrier settings? You may need to call your carrier.
    12-28-2016 07:00 AM
  10. PreJason's Avatar
    Thanks Chris! I do have the Icon mentioned and will provide the feedback. Cheers!!
    H3aTeRzz likes this.
    12-28-2016 12:19 PM

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