1. anon(10029905)'s Avatar
    I just received my new phone I have noticed that there is a weird sound from the upper speaker when I make calls it's like a robotic sound it's like high pressure going to my ear
    Do I have to return my phone or even one is facing the same problem?
    11-19-2016 10:24 PM
  2. kirankannan8's Avatar
    Hi! My friend owns a 7 Plus and he doesn't seem to be experiencing any such problem.
    Maybe you should take it to Apple!

    Peace!
    -Kiran
    11-20-2016 01:50 AM
  3. nokia4life's Avatar
    I would take it back mi e doesn't have this issue. Before you do try powering it off , also do the take the sim out put it back in.
    11-20-2016 03:51 AM
  4. dpham00's Avatar
    Mine doesn't have this problem either
    11-20-2016 08:27 AM
  5. Rob Phillips's Avatar
    I'm wondering if it's a carrier issue.

    Go to Settings > General > About, then wait a second and see if a carrier update pops up. If so, install it. Make a test call.

    If that doesn't fix your problem try this: Go to Settings > Cellular > Cellular Data Options > Enable LTE, and change it to "Data Only". Make a test call and see if it fixes your problem.
    11-20-2016 08:32 AM
  6. hinesmj's Avatar
    I have a similar problem. I wouldn't call it a robotic sound, but the voice on the other end definitely sounds strange.
    11-20-2016 10:08 AM
  7. Simona Dots's Avatar
    Generally speaking, calls sounded clean and loud, leaving us with little trouble hearing the party on the other end. Once in a while, a bad connection seemed to sneak through, but as is so often the case, we're inclined to chalk that up to issues with carrier networks rather than a flaw in the phone itself.At the end you should contact the Apple store to best resolve the issue.
    Last edited by Simona Dots; 11-20-2016 at 02:48 PM.
    11-20-2016 02:32 PM
  8. Ak5hay's Avatar
    Consult the Apple store, they may replace your product.
    11-20-2016 02:38 PM
  9. msm0511's Avatar
    You can also try resetting network settings. This should clear things up if it's a carrier connection issue.
    11-21-2016 10:39 AM
  10. TLD1's Avatar
    My Plus has great incoming call quality and volume, with none of what you mention. My suggestion is to go to your neighborhood Apple store or service carrier store and get a replacement.
    11-21-2016 05:17 PM

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