1. Carlm's Avatar
    I got my iPhone 7 Plus about 3 weeks ago and it's been great other than one issue. The screen intermittently becomes unresponsive completely and will be like that for about 15 seconds. It then returns to normal for a few more days and then does the same again. I've re-installed iOS from scratch on iTunes, done a reboot holding volume and lock key. It's quite annoying and I'm wondering if anyone else has had the same issue?
    11-07-2016 07:51 AM
  2. Rob Phillips's Avatar
    Welcome to iMore! Unresponsiveness for 15 seconds every few days is probably just a glitch. These are complex little devices doing lots of things at once using software from lots of different developers. It isn't ever going to be perfectly flawless.
    11-07-2016 08:17 AM
  3. Carlm's Avatar
    Next time I'm going to see if it's app specific or the actual iPhone. It froze when I opened WhatsApp and then when I minimise WhatsApp it's still frozen for 15 seconds or so.
    11-07-2016 08:25 AM
  4. TwitchyPuppy's Avatar
    Next time I'm going to see if it's app specific or the actual iPhone. It froze when I opened WhatsApp and then when I minimise WhatsApp it's still frozen for 15 seconds or so.
    Has it been like that since the beginning?
    11-07-2016 08:50 AM
  5. Carlm's Avatar
    To be honest I can't remember when it started, it was shortly after I got it I think after I installed my apps. I'm going to restore the phone and not put any apps on there and see if it continues to happen. That way I can eliminate the apps. It's very strange that it happens weekly almost and then it works perfectly every other time I'm using it.
    11-07-2016 08:52 AM
  6. shutter's Avatar
    My 7plus has done that, although not since I got on 10.1, make sure you are on the latest firmware.

    My wife's 6plus started doing that recently. I finally got her to update to 10.1.1 the other day and I haven't heard her complain about it since, if it continues we will try a restore and see if that helps.
    11-08-2016 03:34 AM
  7. Just_Me_D's Avatar
    I'm not experiencing any freezing issues with my iPhone 7 Plus.
    11-08-2016 07:56 AM
  8. KillerQ's Avatar
    I am as well. But I dig the phone so much I can deal with it for now.
    11-08-2016 08:06 AM
  9. firedept10's Avatar
    I'm not having any issues with freezing on my 7 Plus.
    11-08-2016 10:20 AM
  10. pantlesspenguin's Avatar
    I have once so far. I couldn't get out of maps. I couldn't turn the phone off. I put it down and left it alone for a couple minutes and when I picked it back up it was fine again.
    11-08-2016 11:54 AM
  11. Chargerman165's Avatar
    Nope and have not
    11-11-2016 05:40 PM

Similar Threads

  1. Replies: 4
    Last Post: 11-07-2016, 10:05 AM
  2. Replies: 1
    Last Post: 11-07-2016, 07:13 AM
  3. video player with chromecast support
    By mrjayviper in forum Mac Apps & Games
    Replies: 1
    Last Post: 11-07-2016, 03:45 AM
  4. Do you guys have aluminum body discoloration problems?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 11-06-2016, 09:36 PM
LINK TO POST COPIED TO CLIPBOARD