1. tritan's Avatar
    Before when I would answer a call I could look down and see a red circle and hit cancel. Now I can't seem to get the phone to hang up unless I unlock it first and then click a green bar at the top to get back to the phone app then hit the red circle. what am I doing wrong?
    10-23-2016 09:04 PM
  2. MooMooPrincess's Avatar
    What firmware are you on? 10.01/2/3?
    Have you tried a ram reset? (hold power until you get the shut down slider then hold the home button till it releases the slide to shut down)
    Have you tried a hard reset? (hold power and - volume button till the apple logo shows up)
    You may need to try those options or maybe update if you're on older firmware.
    10-23-2016 09:50 PM
  3. Wildo6882's Avatar
    Before when I would answer a call I could look down and see a red circle and hit cancel. Now I can't seem to get the phone to hang up unless I unlock it first and then click a green bar at the top to get back to the phone app then hit the red circle. what am I doing wrong?
    This is an iOS 10 bug. It happens to me on my 6s Plus all the time. Incredibly annoying.
    10-23-2016 10:33 PM
  4. tritan's Avatar
    This is an iOS 10 bug. It happens to me on my 6s Plus all the time. Incredibly annoying.
    I have 10.3. It's driving me crazy. Pain in the butt
    10-23-2016 11:34 PM
  5. Wildo6882's Avatar
    I have 10.3. It's driving me crazy. Pain in the butt
    Yeah, I've had it since I originally loaded up the iOS 10 beta. It's an annoying bug. I'd hope they would get this taken care of shortly.
    10-24-2016 11:36 AM
  6. tritan's Avatar
    i downloaded 10.1 and still have the bug. This is crazy. Its not as bad but still happens.
    10-25-2016 08:53 PM
  7. Wildo6882's Avatar
    i downloaded 10.1 and still have the bug. This is crazy. Its not as bad but still happens.
    Man that sucks. I haven't noticed it since my 6S Plus updated to 10.1, which also fixed a bug where my notifications wouldn't respond to touches.
    10-26-2016 09:35 AM
  8. LDYNREDD's Avatar
    Does this happen with a lot of phones? If not, take it to the Genius Bar, perhaps it needs to be exchanged for a new one.
    10-27-2016 06:09 AM
  9. tritan's Avatar
    I wonder if I am pulling it a bit from my head that would cause the phone to lock? Is that possible?
    10-27-2016 06:54 AM
  10. Wildo6882's Avatar
    I wonder if I am pulling it a bit from my head that would cause the phone to lock? Is that possible?
    Do you have a screen protector on it? I'm starting to wonder if my screen protector needs to be removed and maybe replaced with a newer one. Maybe there has been some build up that is blocking some sensor or something. I dunno. Just grasping at straws here - it happened again today.
    10-27-2016 03:19 PM
  11. tritan's Avatar
    Do you have a screen protector on it? I'm starting to wonder if my screen protector needs to be removed and maybe replaced with a newer one. Maybe there has been some build up that is blocking some sensor or something. I dunno. Just grasping at straws here - it happened again today.
    Nice thought. I think it's still a 10.1 issue is my feeling.
    10-27-2016 03:43 PM
  12. tritan's Avatar
    Sure hope there is a fix soon. Going to check apple support forms tonight. Will let you know.
    Wildo6882 likes this.
    10-28-2016 09:47 AM
  13. Wildo6882's Avatar
    Sure hope there is a fix soon. Going to check apple support forms tonight. Will let you know.
    I wonder if 10.1.1 fixes this issue?
    11-01-2016 09:56 AM
  14. tritan's Avatar
    I sure hope so. It's seems to work some days and others not so much.
    11-01-2016 10:56 AM
  15. Wildo6882's Avatar
    I sure hope so. It's seems to work some days and others not so much.
    Nope. Just did it to me. Man this is annoying.
    11-01-2016 04:02 PM
  16. Sophos's Avatar
    Wait, this is a bug? Same thing happens to me but I thought Apple made the change on purpose. If you tap the contact circle (picture if your contact has one) the phone controls, including the hangup button, reappear.
    11-01-2016 04:23 PM
  17. tritan's Avatar
    Do u have 10.1.1? Downloading it now.
    11-01-2016 06:37 PM
  18. Sophos's Avatar
    Do u have 10.1.1? Downloading it now.
    Not sure if you were talking to me but no, I'm on 10.0.2.
    11-01-2016 06:38 PM
  19. tritan's Avatar
    Ok 10.1.1 is out and reading the change log I don't see anything for the hanging up phone issue.
    11-01-2016 06:55 PM
  20. jneusch's Avatar
    The latest update does not fix this issue.
    11-01-2016 10:26 PM
  21. tritan's Avatar
    I agree with you. Hoping Apple has a fix soon.
    11-02-2016 06:59 AM
  22. Wildo6882's Avatar
    Wait, this is a bug? Same thing happens to me but I thought Apple made the change on purpose. If you tap the contact circle (picture if your contact has one) the phone controls, including the hangup button, reappear.
    I do think it's a bug, but thanks for this info. This is a game changer for now!
    Sophos likes this.
    11-04-2016 10:38 PM
  23. tritan's Avatar
    I do think it's a bug, but thanks for this info. This is a game changer for now!
    It is. I get the lock screen with green bar on top. I have to unlock my phone click the phone app to hang up a call. So frustrating. All the while trying to not say anything stupid!!
    11-05-2016 06:50 PM
  24. rsgoldens's Avatar
    This happens to me as well. Not a fan.
    11-05-2016 11:01 PM
  25. tritan's Avatar
    Are you talking 10.1.1?
    11-06-2016 04:05 PM
36 12

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