1. PlainEnvelopes's Avatar
    Has anyone else experience your phone shutting off? Randomly when I am in an app my phone will go black then "reboot" (All you see is the loading circle) It reminds me when you would be able to reset your phone with the home button and sleep button at the same time.
    10-18-2016 04:05 PM
  2. Ledsteplin's Avatar
    How often do you see a crash?
    10-18-2016 04:15 PM
  3. PlainEnvelopes's Avatar
    Maybe once a day or every other day.
    10-18-2016 04:55 PM
  4. rdstryr's Avatar
    reset the phone, press and hold power and volume down. Keep holding until Apple logo disappears. Then press and hold power button until it turns on.
    10-18-2016 05:13 PM
  5. PlainEnvelopes's Avatar
    reset the phone, press and hold power and volume down. Keep holding until Apple logo disappears. Then press and hold power button until it turns on.
    Did another reset. I will see if this helps
    10-19-2016 11:28 AM
  6. rdstryr's Avatar
    Did another reset. I will see if this helps
    make sure that the Apple logo appears and then disappears before you let go of the buttons. Everyone always says hold until it powers off but I've always had better results with my method.
    10-19-2016 11:46 AM

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