1. azfarhamdani's Avatar
    Hi All,

    Not sure if it is just me or if this is a bug in iphone 7 plus.

    I am trying to change the notifications tone on WhatsApp however it always uses the default tone.

    I am making changes in WhatsApp under settings > notifications >message notifications > sound

    Even though I tried with multiple tones I still hear the same default tone on the app.

    Not sure whether this is an issue on Whatsapp app itself or on ios 10 on iphone 7 plus or combination of both...

    P.S: Apologies if I missed any other settings on the phone to make this work.

    Anyone else facing the issue please do reply back and if anyone has any suggestion please do reply.

    Thanks!
    09-30-2016 06:24 AM
  2. Prakhar Mohan1's Avatar
    just press the home button + sleep/wake button at the same time and force restart your phone.
    09-30-2016 06:53 AM
  3. mamutarka's Avatar
    I also can't change tone, since last whatsapp update it's messed up, hope new update will arrive soon and fix it
    09-30-2016 04:10 PM

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