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  1. Thread AuthorThread Author   #1  
    alengman's Avatar
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    Default iPhone 7 plus Verizon bad reception

    Anyone experiencing issues with Verizon iPhone 7 plus with bad reception. I seem to have issues when traveling as in switching towers. My connections drops and it takes a few minutes to reconnect. I'm currently in a place now and I'm getting 1x and my wife's iPhone 6s Plus is getting LTE. I tried resetting network settings but that didn't work.
  2. #2  
    mach1man's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Yeah same here. It'll swap from LTE to 3G... my 6s plus did it at one point I went in and got a new SIM card and that fixed it may do that again
  3. #3  
    dpham00's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Try upgrading to 10.1 beta
  4. Thread AuthorThread Author   #4  
    alengman's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Ok. Going to try the new sim. I've already updated to 10.1 beta. I was hoping it would fix it but still have it.
  5. #5  
    knotsure's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    I am driving from Texas to Virginia and back now. Have been having signal issues often with my ip7 and my wife's 6s has had lte the whole time. I guess it is an issue and when I get back home I will be going to apple to have them swap it out.
  6. Thread AuthorThread Author   #6  
    alengman's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Quote Originally Posted by knotsure View Post
    I am driving from Texas to Virginia and back now. Have been having signal issues often with my ip7 and my wife's 6s has had lte the whole time. I guess it is an issue and when I get back home I will be going to apple to have them swap it out.
    Are you swapping out Sims or phone?
  7. #7  
    maskedcarrot's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Swapping out the SIM or Phone will make no difference. There is nothing wrong with either.

    There are a few big threads on Macrumors about it. The general consensus seems to be people are thinking it is the carrier file and that it needs to be updated. Some people with Tmobile are having the same issue, but it seems worse on Verizon.

    So don't waste your time swapping out the sim or phone, it won't help. Just ride it out until Apple comes out with a fix.
  8. #8  
    TheLegoJoker's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    I'm on a regular 7 but I'm also having reception issues. It's a shame too, because call quality is superb. Hopefully it's something that can be fixed with a software update.
  9. #9  
    Guacho's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    I've had terrible reception on my iphone 7 but i'm on AT&T, it is definitely worse than my previous iphone 6S, I have another iphone 5 for my job and it consistently shows LTE where the 7 shows E or 4G... and sometimes NO SERVICE, it is so bad than under Baterry settings the " No cell coverage " always shows around 20%... I honestly dont remember seeing this before on my 6S, I guess it's always been much lower..
    The thing is I didnt activate the sim card that my iphone 7 came with, I just swapped my 6S sim card ... so my next step is call AT&T and see if they can activate this new sim card, a reset to factory settings migh help too... if not i'll take it to the Apple store..
  10. Thread AuthorThread Author   #10  
    alengman's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    I know that it was determined to be an issue with Verizon or Apple but I swapped out my SIM card anyway at a local Verizon store and it seemed to have helped. I am now able to keep a lte connection from home to work, whereas I couldn't before. I'm not sure if the issue was address or not but the sim swap seemed to have helped me. For those who are experiencing the issue, I'd give it a try. It's free at a corporate store.

    FYI, the techs at the store seem to have known about the issue but wouldn't admit it. They told me that there was an issue with there advance calling network and turned off voice over lte. They said it was not just the iPhones but other phones as well. As soon as I left the store, I turned voice back on just to see if I would loose connection. So far so good.
  11. #11  

    Default Re: iPhone 7 plus Verizon bad reception

    Quote Originally Posted by Guacho View Post
    I've had terrible reception on my iphone 7 but i'm on AT&T, it is definitely worse than my previous iphone 6S, I have another iphone 5 for my job and it consistently shows LTE where the 7 shows E or 4G... and sometimes NO SERVICE, it is so bad than under Baterry settings the " No cell coverage " always shows around 20%... I honestly dont remember seeing this before on my 6S, I guess it's always been much lower..
    The thing is I didnt activate the sim card that my iphone 7 came with, I just swapped my 6S sim card ... so my next step is call AT&T and see if they can activate this new sim card, a reset to factory settings migh help too... if not i'll take it to the Apple store..
    I've had tons of dropped calls with ATT on my 7 as well. Been annoying. Did not have this issue with my 6s or my SE.
  12. #12  
    Guacho's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Quote Originally Posted by eyecrispy View Post
    I've had tons of dropped calls with ATT on my 7 as well. Been annoying. Did not have this issue with my 6s or my SE.
    funny because it's not really dropped calls for me, I dont really talk that much. It's data.. and it seems to get worse when I'm driving, probably an issue when switching towers or something, it goes to E or 4G a lot ( the bad 4G where I barely get 0.5mbps, not the good HSPA+ from 5 years ago ) while my iphone 5C shows a strong LTE... but the 6S was definitely better, proof is I never really noticed the " no cell coverage " in the Battery settings until now...
  13. #13  

    Default Re: iPhone 7 plus Verizon bad reception

    Quote Originally Posted by Guacho View Post
    funny because it's not really dropped calls for me, I dont really talk that much. It's data.. and it seems to get worse when I'm driving, probably an issue when switching towers or something, it goes to E or 4G a lot ( the bad 4G where I barely get 0.5mbps, not the good HSPA+ from 5 years ago ) while my iphone 5C shows a strong LTE... but the 6S was definitely better, proof is I never really noticed the " no cell coverage " in the Battery settings until now...
    I'm gonna compare it to my daughters' and husband's phone when we're out next. They've got a 5s, 6s and HTC 10.
  14. #14  
    recDNA's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    I was torn between sticking with Android after Note 7 debacle or coming over to iPhone but poor reception is a no go for me. My wife's iPhone 6+ always gets better reception than my Note 7(returned) or Note 3. It was one reason I considered iPhone. I'll watch to see if things improve .
  15. #15  
    jonsigler12's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Same issue here. Driving along and I have terrible reception where there always was good reception, or no reception at all where there was reception.
  16. #16  
    recDNA's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    This is what pisses me off about reviews. Not just apple but all brands. Reviewers rave about features and photos etc but make no attempt to measure internet reception and speed, call quality, phone speaker etc. Reviewers focus on new features rather than basic functionality. I've never read a single review discussing VZW (biggest USA provider) reception or radio software. It comes out here or xda first THEN reviwers might write about it.

    Did any reviews mention connecting iwatch screws up other bleutooth connections?
    diggity and decypher44 like this.
  17. #17  
    sydneycooper1979's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Both mine and my husbands 7 pluses will just drop to no service. Never at the same time or in the same places. Just randomly.
  18. #18  
    TheLegoJoker's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Quote Originally Posted by sydneycooper1979 View Post
    Both mine and my husbands 7 pluses will just drop to no service. Never at the same time or in the same places. Just randomly.
    My wife and I are having the same issue. She's on a 7,I'm on a 7 Plus. I hope they get it figured out. The phones are awesome but I expect to get good to great reception with Verizon.
  19. #19  
    libra89's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception



    The only video I have seen about this. Not even a tech YouTuber and also on Verizon.
  20. #20  
    mach1man's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Go into cellular > cellular data options > then enable LTE for data only

    It works, yes losing the ability to talk and surf the web at the same time sucks but at least this way you don't have to worry about the "no service" message. I've done this and it work.
  21. #21  
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    Default Re: iPhone 7 plus Verizon bad reception

    My VZW 7+ seems to take a while getting back on LTE after I've been in a less-then-ideal area for service (elevators, basements, etc...). My AT&T iPhone 6 was the same way though...maybe not quite as bad, but still was annoying.
  22. #22  
    Fable's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Add me to the Verizon list. My call quality seems very poor with the 7+. It sounds choppy at my home but it was fine when I was outside me home. I kind of wonder if they are trying to do something with wifi calling or something (I have the setting off). I am hoping Apple/Verizon is working on a fix.
  23. #23  
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    Default Re: iPhone 7 plus Verizon bad reception

    The news is starting to spread. Google "Iphone 7 Verizon poor reception". Medium-major tech sites are now covering it. It's a pretty big issue (widespread). Of course, Verizon and Apple are pointing fingers at each other. Sorry, boys, but playing the blame game doesn't help the consumer. Collaborate for a fix.

    Interesting that I don't see any articles on imore about this yet. I was hoping they would. They are pretty good at getting official responses.

    And PLEASE - if you are having issues, please make sure to officially report it to BOTH Verizon and Apple!
    recDNA likes this.
  24. #24  
    sangs's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Quote Originally Posted by decypher44 View Post
    The news is starting to spread. Google "Iphone 7 Verizon poor reception". Medium-major tech sites are now covering it. It's a pretty big issue (widespread). Of course, Verizon and Apple are pointing fingers at each other. Sorry, boys, but playing the blame game doesn't help the consumer. Collaborate for a fix.

    Interesting that I don't see any articles on imore about this yet. I was hoping they would. They are pretty good at getting official responses.

    And PLEASE - if you are having issues, please make sure to officially report it to BOTH Verizon and Apple!
    They don't seem to be too interested in news stories around here anymore.
    libra89 likes this.
  25. #25  
    decypher44's Avatar
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    Default Re: iPhone 7 plus Verizon bad reception

    Quote Originally Posted by sangs View Post
    They don't seem to be too interested in news stories around here anymore.
    That's really a shame!!

    Some people are reporting that beta2 fixed the issue, but there are still some that say even after beta2, they are still having issues.
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