1. Quis89's Avatar
    So you buy a iPhone 7 and put a brick ugly blocky otter box case on it. That's dumb.
    There's nothing dumb about wanting to protect your investment. I, personally, opted for something more sleek but I definitely put a tempered glass on as soon as it came out of the box.
    09-24-2016 11:52 PM
  2. Mustafaozcan33's Avatar
    When did you take your phone to Apple...immediately?
    Yes i took my phone immediately. I saw scratches and i put iphone iphone's box then i took the box and i drove my father's car to Apple Store.
    Last edited by Mustafaozcan33; 09-25-2016 at 01:39 AM.
    09-25-2016 01:03 AM
  3. EarleD's Avatar
    deleted
    Last edited by EarleD; 09-25-2016 at 07:11 AM.
    09-25-2016 04:22 AM
  4. Sekelani Zwambila's Avatar
    When I got my phone before taking it out the box I sent straight to an accessory store and got the glass protector applied straight away.
    09-25-2016 06:35 AM
  5. firstborn80's Avatar
    Yes i took my phone immediately. I saw scratches and i put iphone iphone's box then i took the box and i drove my father's car to Apple Store.
    Why do you expect Apple to exchange a phone that gets scratched when they told you that's a possibility? They would lose so much money.

    Now it's different if you open the box in the store and saw scratches they may exchange it, but that's if they have the phone in stock to swap. Like Garz said, they probably didn't have any.
    09-25-2016 07:56 AM
  6. ekneeiphone's Avatar
    This is a different issue. The original poster said there was scratches on the SCREEN not the back of the phone.


    Regarding the jet black phone, I also understand your pain though and yes, they should take it back. I bought a leather apple case and there were lines /indents running along the back of the case. I returned it two days later and had it exchanged without a problem.
    Regarding the original poster, If those scratches on the screen were there out of the box, they should allow a return. You have 14 days I believe it return or exchange it.

    If there was the same issue on the back of the phone itself, clearly it is more significant than a case, so they should have let you exchange it. However, apple does warn on their website about the jet black scratches.
    Last edited by ekneeiphone; 09-25-2016 at 07:59 AM. Reason: Added stuff
    walkingrock likes this.
    09-25-2016 07:57 AM
  7. pappy53's Avatar
    Yes i agree your 2nd idea but not 1. There weren't any coins or keys in my pocket. And i saw these scratches when i opened the box i didn't do anything to phone but there were big scratches and i am so sad because i save money to buy this iphone. So i am disappointed and angry.
    Why mention this part if it was scratched out of the box?
    firstborn80 likes this.
    09-25-2016 08:57 AM
  8. Kevin Harvell's Avatar
    I was somewhat worried about my 7 Plus as my screen protector was not delivered until the 20th so I had almost 5 days where I had no protector on it which is rare, but SuperShields did not have their protectors available from Amazon until the 19th.

    Luckily I had no issues with it until it came in and put it on. Though I have a very small piece of lint that got ended up under the protector near the right edge of it. Annoys me, but at least it is not in the middle or somewhere else staring back at me all the time.
    09-26-2016 12:06 AM
  9. njlx2016's Avatar
    I'd love to see that machine in action.
    This is what they have at the Apple store ... Belkin ScreenCare+ Application System? - Learn More

    It's more of a rig than a machine. I've had it done several times and it's now the only screen protector that I will use.
    09-26-2016 11:28 AM
  10. verks's Avatar
    This is what they have at the Apple store ... Belkin ScreenCare+ Application System? - Learn More

    It's more of a rig than a machine. I've had it done several times and it's now the only screen protector that I will use.
    I witnessed that for the first time on Friday when we picked up my wife's Rose Gold 7 Plus. Pretty nice unit. It did take him 2 tries on my wife's phone but it did go on so well that I had him do my 7 Plus. I usually do it myself (I use to manage a wireless corp store so I've done hundreds) but as long as they will redo it until its right I will let them do it.
    09-26-2016 12:10 PM
  11. COMMISSIONERHBK9's Avatar
    That is y I don't leave the store without a case and glass screen protector
    10-01-2016 10:18 AM
  12. Craig's Avatar
    This is what they have at the Apple store ... Belkin ScreenCare+ Application System? - Learn More

    It's more of a rig than a machine. I've had it done several times and it's now the only screen protector that I will use.
    Apple gifted me a Belkin, but mailed to my office. I will have to self install, since I don't have the benefit of buying it in store. But the current reviews are so horrible, I am afraid to even install.
    10-01-2016 01:50 PM
  13. Sci_Fy's Avatar
    If it makes you feel better whilst I was applying a skin to my jet black 7 plus I dropped it onto something hard on the floor and chipped the bottom. After 1 day. I am so gutted...
    10-01-2016 04:02 PM
  14. eyecrispy's Avatar
    If it makes you feel better whilst I was applying a skin to my jet black 7 plus I dropped it onto something hard on the floor and chipped the bottom. After 1 day. I am so gutted...
    Yikes. Heartbreaker
    10-01-2016 04:20 PM
  15. Craig's Avatar
    If it makes you feel better whilst I was applying a skin to my jet black 7 plus I dropped it onto something hard on the floor and chipped the bottom. After 1 day. I am so gutted...
    1 day after I got my 5S I dropped it at Safeway. It would not ring.. was beside myself. Everything worked but sound. I was totally freaked out. Seems when I dropped it, it switched to vibrate mode.. oops. Mine was just an oops, yours is a big ouch. You have my sympathies. I feel your pain. So very sorry.
    10-01-2016 07:13 PM
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