1. tom_55's Avatar
    Hello,
    I currently purchased a new iPhone 7 plus and I am having problems getting all my imessages uploaded to my new iPhone.
    Does anybody have a simple step by step method on how to get this work?
    Thanks
    09-23-2016 03:42 PM
  2. SwitchBeach's Avatar
    Uploaded from where?
    Did you do a back up of your previous iPhone?
    Was it an iCloud backup or an iTunes backup?
    Are you restoring from that backup?
    Are you logged in with the same Apple ID?
    09-23-2016 04:39 PM
  3. tom_55's Avatar
    Hello,
    1. Right now I have the messages on my iPhone 5s.
    2. Yes I did a backup on my iPhone..
    3. I tried a icloud and iTunes backup but no msm or sms messages came through on the computer.
    4. Yes
    5.Yes
    Thanks for your help
    09-23-2016 09:32 PM

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