1. brianmiddleton's Avatar
    heres my quick question... i select the model of phone that i want... then there is a green message that says this..

    This model is currently in stock at this
    store.
    The next available reservation is
    today at 10:00 AM.

    does this statement mean that i can go pick it up at 10 am or i can't reserve it until 10 am?

    when i do try to reserve, the next page says...

    we're sorry but this service is currently unavailable...

    not sure if the reservation page is messed up or i just can't go reserve the phone till 10 am...

    Thanks for the help
    09-23-2016 08:16 AM
  2. BreakingKayfabe's Avatar
    It means you can reserve it for that time. Once you get there you stand in the line for reservations.

    If you're getting that page after you click to reserve, it means someone has beat you to reserving that phone.
    09-23-2016 08:29 AM
  3. brianmiddleton's Avatar
    thank you Richard Sherman lol
    09-23-2016 08:55 AM
  4. Hermdroid's Avatar
    I had that issue on the website earlier today. I tried the app and no such service unavailable message. And was able to make my reservation
    09-23-2016 03:42 PM
  5. scorpiodsu's Avatar
    I had that issue too. Used the app as well reserved and picked up today.
    09-23-2016 07:01 PM
  6. BreakingKayfabe's Avatar
    09-23-2016 08:38 PM
  7. scorpiodsu's Avatar
    Yeah that's where the error was seen for me. Worked on the app though.
    09-23-2016 08:54 PM
  8. jayk82's Avatar
    Weird. I was able to use that exact link and reserve my phone around 0400 this morning, picked it up without any issues.
    09-23-2016 10:49 PM
  9. mlbrowninsc's Avatar
    I was just able to set up a reservation on the site and have a confirmed time in the morning. Then I see to bring my trade. Don't have one on the line I'm upgrading and this will be the first time I go with the upgrade program. Will I still be able to get the phone i reserved
    09-24-2016 12:06 AM
  10. Garz's Avatar
    I was just able to set up a reservation on the site and have a confirmed time in the morning. Then I see to bring my trade. Don't have one on the line I'm upgrading and this will be the first time I go with the upgrade program. Will I still be able to get the phone i reserved
    Yes you will.
    09-24-2016 12:18 AM
  11. mlbrowninsc's Avatar
    For the record worked like a charm. New iPhone 7 plus black 128 in hand. Cincinnati store had black gold and rose gold showing early this morning. Went in and said I want to do the upgrade program and the set me all up. They also offer doing att next or full retail as well.
    09-24-2016 10:45 AM
  12. BreakingKayfabe's Avatar
    Weird. I was able to use that exact link and reserve my phone around 0400 this morning, picked it up without any issues.
    Best time to check is right after midnight, local time.
    09-24-2016 04:24 PM
  13. AugustVance's Avatar
    If I reserve an iphone, do I have to do the iphone upgrade program. Or can I go in there an decided to do ATT Next or buy out right?
    09-25-2016 09:38 AM
  14. Garz's Avatar
    If I reserve an iphone, do I have to do the iphone upgrade program. Or can I go in there an decided to do ATT Next or buy out right?
    You can purchase any way you want if you reserve.
    BreakingKayfabe likes this.
    09-25-2016 09:45 AM
  15. AugustVance's Avatar
    You can purchase any way you want if you reserve.
    Can I return my current phone, and do a new upgrade with the phone I reserve? Does that make since?
    09-25-2016 09:53 AM
  16. Garz's Avatar
    Can I return my current phone, and do a new upgrade with the phone I reserve? Does that make since?
    Yes you can
    09-25-2016 10:58 AM

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