1. 05GT's Avatar
    My volume up button is only responsive on the lower portion of the button. If I press it at the top it's pretty firm and doesn't do anything. With my case installed it changes volume just fine. Hopefully the button doesn't crap out completely.
    Last edited by 05GT; 09-19-2016 at 06:18 PM.
    09-19-2016 03:45 PM
  2. Just_Me_D's Avatar
    Since it is a new device, take it to the nearest Apple Store, show them the problem, and have them switch it out for a new device.
    09-19-2016 04:22 PM
  3. 05GT's Avatar
    Even if I purchased through Verizon?
    09-19-2016 06:18 PM
  4. tekjunkie28's Avatar
    09-19-2016 07:25 PM
  5. tekjunkie28's Avatar
    But what if the nearest Apple Store is 2-3 hours away?
    09-19-2016 07:26 PM
  6. 05GT's Avatar
    But what if the nearest Apple Store is 2-3 hours away?
    Glad that's not the case here. I have 4 to pick from. But I'm sure non have replacement 7 Plus phones on hand.
    09-19-2016 08:23 PM
  7. Ledsteplin's Avatar
    Glad that's not the case here. I have 4 to pick from. But I'm sure non have replacement 7 Plus phones on hand.
    Maybe it's a simple fix for the Genius Bar. No need for replacement.
    09-19-2016 08:46 PM
  8. 05GT's Avatar
    Maybe it's a simple fix for the Genius Bar. No need for replacement.
    Hope so.
    09-19-2016 09:35 PM
  9. jsntrenkler's Avatar
    Maybe it's a simple fix for the Genius Bar. No need for replacement.
    I would always make an appointment, especially during iPhone season.
    09-20-2016 06:11 AM
  10. 05GT's Avatar
    I would always make an appointment, especially during iPhone season.
    Got lucky and got into 1 of the 3 slots they had available today. I know the chances of having replacement devices is slim to none. So I may have to get Verizon to send out a replacement whenever they have them.
    09-20-2016 11:53 AM
  11. Ledsteplin's Avatar
    I would always make an appointment, especially during iPhone season.
    Did you read "replacement" as "appointment"? If so, your getting like me! Lol
    09-20-2016 02:54 PM
  12. 05GT's Avatar
    Apple Store ordered a warranty replacement since they aren't allowed to repair these yet.
    Ledsteplin likes this.
    09-20-2016 09:58 PM

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