1. mfldmike's Avatar
    I just uploaded a video of the buzzing/hissing sound coming from my iPhone 7 Plus. I shot this on an iPhone 6S Plus; no special microphone and no post editing involved. This is a pure albeit crappy video of the sound.

    iPhone 7 Plus 128GB Black AT&T

    09-19-2016 01:48 PM
  2. areyes163's Avatar
    Well that's not good. I wouldn't trust that. I would take it to Apple and set a exchange up.
    Just_Me_D likes this.
    09-19-2016 02:21 PM
  3. mfldmike's Avatar
    Therein lies the issue...my nearest Apple Store is 3 1/2 hrs away, and the Apple Senior Advisor I'm speaking with hasn't given me other options yet. Apparently it's up to the engineering team on what they want to do with my device. I was requested to send them a video, which is the only reason why I uploaded it.
    09-19-2016 02:34 PM
  4. pantlesspenguin's Avatar
    I'm eager to hear their reaction!
    09-19-2016 03:13 PM
  5. anon(9733642)'s Avatar
    I'm eager as well. Sorry you have to deal with this. In these situations while I know it won't happen, Apple should just eat the cost and send you a new phone. Even if you swap out, nobody should have to eventually get that phone refurbished.
    09-19-2016 03:21 PM
  6. mfldmike's Avatar
    I know some people think it's just a placebo effect of being on these forums and having a new device, but nobody can mistake the sound in the video, and the equipment I used. No special hi-def microphones...just a 6S Plus
    09-19-2016 03:24 PM
  7. Wildo6882's Avatar
    This is my only major worry about getting my 7 Plus. This would drive me insane!. And the closest store is 2 hours away. I hope you get it worked out. Keep us posted!
    09-19-2016 03:31 PM
  8. TheLegoJoker's Avatar
    What are you running on the 7 plus to make it hiss? I've read that you have to put a workload on them to get the sound (if your device does it) and I'm wanting to test out the 7s that we have.
    09-19-2016 03:57 PM
  9. aidmyaim's Avatar
    I'm not hearing any noise on the video at all...
    PDXMatt likes this.
    09-19-2016 04:28 PM
  10. firstborn80's Avatar
    I'm not hearing any noise on the video at all...
    I didn't hear it until I put my EarPods in. It was very clear then.
    09-19-2016 05:27 PM
  11. Terb's Avatar
    That sounds awful!
    Sorry you have the problem. I sure hope that don't start up on my 7 plus. So far so good ....
    09-19-2016 05:36 PM
  12. Ledsteplin's Avatar
    That would bug me as well. I'm a good 1 to 2 hours from the nearest Apple Store. Almost 80 miles.
    09-19-2016 05:41 PM
  13. mfldmike's Avatar
    Camera was opened in the background...that's it
    09-19-2016 07:05 PM
  14. Shawn0813's Avatar
    Why can't Apple get any launch right.
    09-19-2016 07:12 PM
  15. mfldmike's Avatar
    That would bug me as well. I'm a good 1 to 2 hours from the nearest Apple Store. Almost 80 miles.
    Yeah my nearest is just over 3hrs
    09-19-2016 07:15 PM
  16. Jcblack3310's Avatar
    Therein lies the issue...my nearest Apple Store is 3 1/2 hrs away, and the Apple Senior Advisor I'm speaking with hasn't given me other options yet. Apparently it's up to the engineering team on what they want to do with my device. I was requested to send them a video, which is the only reason why I uploaded it.
    Try calling customer service and see if they will ship you a new one. They did that for my 6s plus.
    09-19-2016 07:31 PM
  17. arc3484's Avatar
    What are you running on the 7 plus to make it hiss? I've read that you have to put a workload on them to get the sound (if your device does it) and I'm wanting to test out the 7s that we have.


    I'm wondering if it's the fusion chipset. I was hesitant when I watched them revel their 1st quad-core at the keynote. I'll wait for the iPhone 7S "s is for Steve Jobs"
    09-19-2016 08:04 PM
  18. Rob Phillips's Avatar
    I ran a Geekbench and played some games on my 7 Plus tonight and didn't notice a hissing sound until I literally pressed my ear up against it while the processor was under heavy load. Luckily it's a sporadic issue.
    MasterDarque likes this.
    09-19-2016 08:08 PM
  19. Tarah Sorber's Avatar
    I do not hear anything from mine....
    PDXMatt likes this.
    09-19-2016 08:14 PM
  20. tekjunkie28's Avatar
    It's normal for all electronics. And ever human ear is different
    09-19-2016 09:38 PM
  21. mitc5502's Avatar
    I hear nothing on mine.
    09-19-2016 09:40 PM
  22. aidmyaim's Avatar
    You [redacted] I held my phone up to my ear and now I cannot Unhear it. Great. My phone is definitely making noise. It almost sounds like an old cable modem, granted it's really quiet. Mine is not under stress just reading the iMore forums. If you don't hear the noise put your ear over the dual camera. If your hearing isn't shot you'll definitely hear it.
    Last edited by Just_Me_D; 09-20-2016 at 07:16 AM.
    09-20-2016 06:51 AM
  23. Tarah Sorber's Avatar
    My hearing in my right ear is perfect, i do have slight hearing loss in my left, but i still didnt hear anything from mine... GLAD because id be paranoid and not be able to unhear it! LOL.
    09-20-2016 08:08 AM
  24. pantlesspenguin's Avatar
    The local radio DJs were talking about this on their morning show today. They joked that to remedy this Apple will give everyone free noise cancelling headphones lol.
    RECON1 likes this.
    09-20-2016 09:27 AM
  25. mfldmike's Avatar
    Yeah I don't have to press the phone against my brain to hear it...I do have to get closer but still
    09-20-2016 09:45 AM
64 123

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