1. justin_aga's Avatar
    Finally got my phone last night at around 8pm mind you...smh Long story short I cannot activate my iPhone. I go through the set up process as usual and its telling me to enter my billing zip code and last 4 digits of my social but it isn't accepting them. Im getting an error message that "At&t was unable to verify my identity using the information I entered". Im sure I know my social and zip code smh!!!!
    09-17-2016 08:43 AM
  2. AustinIllini's Avatar
    No activation issues here, but both the stores were down for me.

    I know it's a pain, but I would go to an AT&T store and get it settled. Sorry
    justin_aga likes this.
    09-17-2016 08:46 AM
  3. Mustafaozcan33's Avatar
    My service is Verizon. I was having issues as you said. I got my 7 plus ystdy 3 a.m. and i waited for 5 hours to active.
    First : apple servers are too slow now to authenticate idevices
    Second : Verizon and AT&T are having issues with new iphones because everyone is trying to activate their idevices.
    Sooo i waited for 5 hours i tried for 5 hours and then finally my device activated
    justin_aga likes this.
    09-17-2016 08:48 AM
  4. justin_aga's Avatar
    No activation issues here, but both the stores were down for me.

    I know it's a pain, but I would go to an AT&T store and get it settled. Sorry
    of course I have to go to work ugh. Called At&t they said theres an outage. It should be fixed around 2 pm today
    09-17-2016 08:52 AM
  5. AustinIllini's Avatar
    My service is Verizon. I was having issues as you said. I got my 7 plus ystdy 3 a.m. and i waited for 5 hours to active.
    First : apple servers are too slow now to authenticate idevices
    Second : Verizon and AT&T are having issues with new iphones because everyone is trying to activate their idevices.
    Sooo i waited for 5 hours i tried for 5 hours and then finally my device activated
    Great! Sorry, yeah, I immediately default to my carrier when it comes carrier questions.
    Mustafaozcan33 likes this.
    09-17-2016 08:53 AM
  6. justin_aga's Avatar
    So as of today I still can't get my phone activated. I've been on the phone with AT&T and even had them call apple trying to figure out the problem. Still no luck. I have a brand new iPhone 7 plus and can't get past the activation screen smh. Next step is to go into AT&T but I had to work today
    09-18-2016 02:56 PM

Similar Threads

  1. Replies: 29
    Last Post: 10-05-2016, 02:45 PM
  2. Does the iPhone 7 really only have 2gb of ram?
    By jaleelhamid in forum iPhone 7
    Replies: 10
    Last Post: 09-17-2016, 07:43 AM
  3. Replies: 1
    Last Post: 09-17-2016, 05:45 AM
  4. Activating iPhone 7 on different number
    By eyecrispy in forum iPhone 7
    Replies: 13
    Last Post: 09-17-2016, 04:41 AM
  5. Replies: 0
    Last Post: 09-16-2016, 09:43 PM
LINK TO POST COPIED TO CLIPBOARD