1. alengman's Avatar
    Anyone experiencing any issue with an iCloud restore. I'm going from the 6s plus to the 7 plus and my latest backup fails to restore. It gets down to the last minute and the fails. If I go back and pick another backup, it displays an error about not being able to connect to the server. I can setup as a new phone but would prefer not to do that. Any thoughts??
    09-16-2016 05:26 PM
  2. Just_Me_D's Avatar
    It's possible that the iCloud backup has become corrupted. It happens on occasions. You can either reboot and try again or you can restore an iTunes backup, if available. Other than that, you're going to have to set it up as new.
    09-16-2016 08:09 PM
  3. alengman's Avatar
    I was thinking that could be a possibility but I tried another backup from a previous date and the same thing happen. I'm chalking it up to release day jitters for now. Setting up new at this point.
    09-16-2016 08:12 PM
  4. sx4dude2013's Avatar
    Same issue. I have tried multiple backups. I was at the apple store and another girl on an iPhone 7 came back and had the same issue.

    I'm gonna try to use my mom's PC and do it via iTunes
    09-16-2016 08:13 PM
  5. erichards2's Avatar
    Try setting it up as a new phone and then restoring from iCloud and see if that works.
    09-16-2016 08:15 PM
  6. alengman's Avatar
    Try setting it up as a new phone and then restoring from iCloud and see if that works.
    Is there an option to do that? Or do you mean setup as a new phone and the go to erase all contents and settings and the restore. If the later, I tried that with no success.
    09-16-2016 08:18 PM
  7. sx4dude2013's Avatar
    Is there an option to do that? Or do you mean setup as a new phone and the go to erase all contents and settings and the restore. If the later, I tried that with no success.

    I think that is what he meant. I tried erase all and do it again but it didn't work
    09-16-2016 08:20 PM
  8. Garz's Avatar
    I know somebody who work with Apple support. There has been issues with this. Not just you guys. It's widespread it appears.
    09-16-2016 08:35 PM

Similar Threads

  1. Replies: 3
    Last Post: 01-11-2017, 08:15 PM
  2. WTS: Apple iPhone 6s 64gb ATT
    By Slammers08 in forum Marketplace Archive
    Replies: 9
    Last Post: 09-19-2016, 10:46 AM
  3. Does the iPhone 7 really only have 2gb of ram?
    By jaleelhamid in forum iPhone 7
    Replies: 10
    Last Post: 09-17-2016, 07:43 AM
  4. How to draw specific shapes in the Markup editor for iPhone and iPad
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-16-2016, 05:22 PM
  5. My iphone 5 is locked says emergecy call only
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 09-16-2016, 04:22 PM
LINK TO POST COPIED TO CLIPBOARD