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  1. Thread AuthorThread Author   #1  
    alengman's Avatar
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    Default iPhone 7 plus iCloud restore fail

    Anyone experiencing any issue with an iCloud restore. I'm going from the 6s plus to the 7 plus and my latest backup fails to restore. It gets down to the last minute and the fails. If I go back and pick another backup, it displays an error about not being able to connect to the server. I can setup as a new phone but would prefer not to do that. Any thoughts??
  2. #2  

    Default Re: iPhone 7 plus iCloud restore fail

    It's possible that the iCloud backup has become corrupted. It happens on occasions. You can either reboot and try again or you can restore an iTunes backup, if available. Other than that, you're going to have to set it up as new.
  3. Thread AuthorThread Author   #3  
    alengman's Avatar
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    Default Re: iPhone 7 plus iCloud restore fail

    I was thinking that could be a possibility but I tried another backup from a previous date and the same thing happen. I'm chalking it up to release day jitters for now. Setting up new at this point.
  4. #4  
    sx4dude2013's Avatar
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    Default Re: iPhone 7 plus iCloud restore fail

    Same issue. I have tried multiple backups. I was at the apple store and another girl on an iPhone 7 came back and had the same issue.

    I'm gonna try to use my mom's PC and do it via iTunes
  5. #5  
    erichards2's Avatar
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    Default Re: iPhone 7 plus iCloud restore fail

    Try setting it up as a new phone and then restoring from iCloud and see if that works.
  6. Thread AuthorThread Author   #6  
    alengman's Avatar
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    Default Re: iPhone 7 plus iCloud restore fail

    Quote Originally Posted by erichards2 View Post
    Try setting it up as a new phone and then restoring from iCloud and see if that works.
    Is there an option to do that? Or do you mean setup as a new phone and the go to erase all contents and settings and the restore. If the later, I tried that with no success.
  7. #7  
    sx4dude2013's Avatar
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    Default Re: iPhone 7 plus iCloud restore fail

    Quote Originally Posted by alengman View Post
    Is there an option to do that? Or do you mean setup as a new phone and the go to erase all contents and settings and the restore. If the later, I tried that with no success.

    I think that is what he meant. I tried erase all and do it again but it didn't work
  8. #8  
    Garz's Avatar
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    Default Re: iPhone 7 plus iCloud restore fail

    I know somebody who work with Apple support. There has been issues with this. Not just you guys. It's widespread it appears.
    alengman likes this.

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