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  1. Thread AuthorThread Author   #1  
    aidmyaim's Avatar
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    Default Problems with my preorder...

    So this morning I got two emails saying there's a problem with my Verizon account. Apple is saying there is a different device Id number on there system than what's listed on my Verizon account... asked me if I could give them the device Id off of my iPhone 7... now they are talking about having to cancel my order. I really hope I didn't wake up at 3 in the morning and have a very long day for nothing.

    [Image removed - Please do not post confidential information (i.e. order numbers)]
    Last edited by Rob Phillips; 09-11-2016 at 09:44 AM.
  2. #2  

    Default Re: Problems with my preorder...

    That would be unfortunate. Having said that, call the phone number listed therein to resolve the problem. Oh, and please don't post information like order numbers in the forums. We wouldn't want any unscrupulous people taking advantage of it and causing you unnecessary problems. Thank you.
  3. Thread AuthorThread Author   #3  
    aidmyaim's Avatar
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    Default Re: Problems with my preorder...

    Eh forgot about that thanks man!
  4. #4  

    Default Re: Problems with my preorder...

    Quote Originally Posted by aidmyaim View Post
    Eh forgot about that thanks man!
    You're very welcome...
  5. #5  
    Tarah Sorber's Avatar
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    Default Re: Problems with my preorder...

    Did you previously have a device payment plan? I had this issue before. I had to call verizon a nd the y fixed it.

    *~Live life,love life~*
  6. Thread AuthorThread Author   #6  
    aidmyaim's Avatar
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    Default Re: Problems with my preorder...

    Never had it. Apparently according to apple is that they were trying to activate my new phone before it shipped. I actually got an email saying congratulations your phone was activated. I received about six emails this morning. Quick phone call got everything squared away.

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