1. sudbury78's Avatar
    May as well as start one here so all things T mobile as we wait for our shipping notices!!

    Bummed it shows 9/26 for my lack 128gb Plus.
    09-09-2016 10:34 AM
  2. Isaac Aguilar1's Avatar
    After spending 10 minutes online trying to order and 2 and 1/2 hours over the phone with Rep.. Finally got order in for iPhone 7 Plus 128 GB Jet Black.. Got text today with shipping dates of 10/26-11/11.. 😒🙄😫😖
    09-09-2016 10:43 AM
  3. LuchaRB's Avatar
    Was anyone able to initiate the trade offer online? Do we just select trade up and they'll contact us on the next steps?
    09-09-2016 10:55 AM
  4. juststart's Avatar
    It took me awhile but I was able to complete the order around 3:30 am. I ordered the 32gb 7+ in Black. Got the email that says the shipping estimate is 9/19-9/26. I'm hoping it'll somehow come on 9/16.
    PDXMatt and Nakia Johnson1 like this.
    09-09-2016 12:26 PM
  5. metllicamilitia's Avatar
    They had to call me back this morning to finish up my order, Jet Black 256GB, shipping September 16 - September 26, however I was told it should ship September 15.
    09-09-2016 12:32 PM
  6. sudbury78's Avatar
    mind blown at the shortage of blacks based on people getting october-november.
    09-09-2016 12:50 PM
  7. metllicamilitia's Avatar
    mind blown at the shortage of blacks based on people getting october-november.
    It seems like Apple does that intentionally, when gold came out it was the same thing, rose gold was the same thing, and now the return of true blacks.
    09-09-2016 01:01 PM
  8. Isaac Aguilar1's Avatar
    Rep couldn't process trade in.. So she just ordered new phone and said I would get email with trade in instructions
    09-09-2016 09:18 PM
  9. steveh552's Avatar
    Tried to order on T-Mos website at 301am as instructed and the website was not working. I then called at 307am and was told wait was 7-15 minutes, then I elected to stay on the line and got a rep right then. She took my order for a 32GB Black 7plus with 0 down. I received my EIP documents while on the phone with her and signed at the same time. She confirmed it was received and my order was confirmed at 322am (according to the e-mail from them) for a shipment date range of 9/19-9/26. The rep on the phone told me it should be there by the 16th. I checked with T-Mo social media CS and she tells me its shipping on the 26th on her end.

    Nothing about an order showing up on T-Mobiles website, order number brings nothing up but I do have the confirmation e-mails. I wish we could be like those on other carriers and see the status of our orders online, but at least I am unable. I retuned my recalled Note 7 on Thursday so I could order this on Friday. I had traded in a 6sPlus for the Note and regretted it as soon as I got home so the recall was a blessing for me.
    09-10-2016 10:59 AM
  10. Xm_jdm's Avatar
    9/26 shipping for me too. 128GB black Plus model.
    09-10-2016 11:11 AM
  11. Davyo's Avatar
    Ordering mine yesterday afternoon in-store after spending 3 hours on the phone with T-Mobile earlier that morning on the 9th (from 12:01am till after 3am) with no success, they said there computers were crashing

    Got an email from T-Mobile today saying my 7+ 128gb (Flat Black) was shipping between 9/28 and 10/10.

    Fingers crossed it ships sooner, which I think it will.

    Cheers
    Davyo
    09-10-2016 11:16 AM
  12. Highrisedrifter's Avatar
    No shipping date yet for me. Sad panda.
    09-10-2016 04:36 PM
  13. aznhomieboi1689's Avatar
    They had to call me back this morning to finish up my order, Jet Black 256GB, shipping September 16 - September 26, however I was told it should ship September 15.
    at least they called you back...my dumb rep never did and I basically had to restart whole process 12 hours late. I couldn't get my orders in so the shipment dates were delayed. Even though I called at 1:55am CST....
    09-10-2016 10:13 PM
  14. princessiphone's Avatar
    I got the Note 7 and it's heating up a lot when I charge it. Obviously I don't charge at night.

    I went to the T-Mobile store yesterday and the guy told me that if I wanted to pre-order the iPhone 7 Plus and get a loaner phone I'd have to wait 2-3 days for a new Samsung to be shipped. So I wouldn't have a phone for a few days. So, no. Then, he told me it wasn't a big deal that it heats up and to just watch it.... I asked if I could return it for an iphone 6s until my pre-order comes and he said no with Jump On Demand.

    So, I have to wait until NOVEMBER until my matte black 7 plus 32gb comes... Hopefully the Note won't blow up or catch on fire.

    I feel like he was trying to duck me over or something. Also, I had to put $60 down on it when I should get the $70 they charged me for the Note 7 back..

    UGH!

    Do you all think it'll really take until November for it to ship?
    09-11-2016 12:13 PM
  15. PDXMatt's Avatar
    Ugh I hate waiting for shipping info.
    09-11-2016 06:26 PM
  16. ecr80's Avatar
    I got the Note 7 and it's heating up a lot when I charge it. Obviously I don't charge at night.

    I went to the T-Mobile store yesterday and the guy told me that if I wanted to pre-order the iPhone 7 Plus and get a loaner phone I'd have to wait 2-3 days for a new Samsung to be shipped. So I wouldn't have a phone for a few days. So, no. Then, he told me it wasn't a big deal that it heats up and to just watch it.... I asked if I could return it for an iphone 6s until my pre-order comes and he said no with Jump On Demand.

    So, I have to wait until NOVEMBER until my matte black 7 plus 32gb comes... Hopefully the Note won't blow up or catch on fire.

    I feel like he was trying to duck me over or something. Also, I had to put $60 down on it when I should get the $70 they charged me for the Note 7 back..

    UGH!

    Do you all think it'll really take until November for it to ship?
    I'm hoping that magically those November dates are exaggerated and get closer dates later on.
    09-11-2016 06:45 PM
  17. metllicamilitia's Avatar
    I'm hoping that magically those November dates are exaggerated and get closer dates later on.
    I'm still hoping my 9/19-9/26 magically becomes 9/15 ha ha.
    09-11-2016 08:18 PM
  18. steveh552's Avatar
    I got the Note 7 and it's heating up a lot when I charge it. Obviously I don't charge at night.

    I went to the T-Mobile store yesterday and the guy told me that if I wanted to pre-order the iPhone 7 Plus and get a loaner phone I'd have to wait 2-3 days for a new Samsung to be shipped. So I wouldn't have a phone for a few days. So, no. Then, he told me it wasn't a big deal that it heats up and to just watch it.... I asked if I could return it for an iphone 6s until my pre-order comes and he said no with Jump On Demand.

    So, I have to wait until NOVEMBER until my matte black 7 plus 32gb comes... Hopefully the Note won't blow up or catch on fire.

    I feel like he was trying to duck me over or something. Also, I had to put $60 down on it when I should get the $70 they charged me for the Note 7 back..

    UGH!

    Do you all think it'll really take until November for it to ship?
    Two of my local stores tried to talk me out of returning my Note by making it clear the new ones would be in soon. First off, I was not happy with the Note and this gave me an excuse to return it for the iPhone again but more importantly they were going against what T-Mobile and Samsung has stated we should do.

    As for a phone, I bought a cheap unlocked and threw my SIM into it to hold me over.

    Ugh I hate waiting for shipping info.
    Know the feeling, this is going to take forever.

    I'm still hoping my 9/19-9/26 magically becomes 9/15 ha ha.
    I have the same shipping time and am hoping for the same. They told me both black colors were on backorder but they would know how many they can ship out in the next couple days, they have yet to get their supply from Apple. Don't know if I believe that or not.
    09-11-2016 08:58 PM
  19. PDXMatt's Avatar
    I'm still hoping my 9/19-9/26 magically becomes 9/15 ha ha.
    That could very well happen. I think some of these dates are more of a safety net so they cover their butts. I am in the 9/19 - 9/26 realm, too. Someone in the comments section of TMoNews was also in that group and he just got the "It's on its way" email from T-Mobile.
    09-11-2016 08:59 PM
  20. metllicamilitia's Avatar
    Two of my local stores tried to talk me out of returning my Note by making it clear the new ones would be in soon. First off, I was not happy with the Note and this gave me an excuse to return it for the iPhone again but more importantly they were going against what T-Mobile and Samsung has stated we should do.

    As for a phone, I bought a cheap unlocked and threw my SIM into it to hold me over.



    Know the feeling, this is going to take forever.



    I have the same shipping time and am hoping for the same. They told me both black colors were on backorder but they would know how many they can ship out in the next couple days, they have yet to get their supply from Apple. Don't know if I believe that or not.
    I was told numerous times it should ship on the 15th, and my order page says it was changed to the 19th-26th. Maybe I'll get lucky and won't have to change my shipping address.
    09-11-2016 09:00 PM
  21. Highrisedrifter's Avatar
    My order is still showing as processing on the T-Mo site.
    09-11-2016 09:02 PM
  22. steveh552's Avatar
    My order is still showing as processing on the T-Mo site.
    I cant see mine on the T-Mo site, but I can on the app on my phone. But when I click on it, does not take me to the order for the iPhone.
    09-11-2016 09:02 PM
  23. steveh552's Avatar
    Hoping this is not right. I ordered the 32GB Black and was told 9/19-9/26 and this is saying different.


    Click image for larger version. 

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    09-11-2016 09:39 PM
  24. Xm_jdm's Avatar
    This thread is similar to the Note 7 T-Mobile order thread that got to about 40 pages long. Many people, including myself, had a ship date of a month past the launch day. Almost all of us with that delayed date got ship notifications and had our phone the day before. When I left T-Mobile after getting my order in the woman said that those dates are considered estimates if Apple can't fulfil their order. I was told to ignore the date of 9/26 delivery and to expect it on Friday. Could it not happen that way? Sure. But this is about the 3rd time I have had a pushed out date past launch day and got it on time if not earlier.
    Highrisedrifter likes this.
    09-11-2016 11:50 PM
  25. PDXMatt's Avatar
    Hoping this is not right. I ordered the 32GB Black and was told 9/19-9/26 and this is saying different.


    Click image for larger version. 

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    That's if you were to order today.
    Hoggles likes this.
    09-12-2016 01:03 AM
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