1. consequence7's Avatar
    The situation doesn't make sense, and the representatives have no explanation either.
    Yeah I know. I placed my order about 5 minutes after pre-orders went live and my ship date is towards the end of the month. It doesn't make sense at all.
    09-10-2016 02:25 PM
  2. cwilliams706's Avatar
    Yeah I know. I placed my order about 5 minutes after pre-orders went live and my ship date is towards the end of the month. It doesn't make sense at all.
    Mine were 3 and 7 minutes after, but I still didn't get launch day estimates.
    09-10-2016 02:29 PM
  3. Craig's Avatar
    Yeah I know. I placed my order about 5 minutes after pre-orders went live and my ship date is towards the end of the month. It doesn't make sense at all.
    If you ordered the Jet Black, this seems to be a common situation. If you ordered a different color, I don't have a clue.
    09-10-2016 02:38 PM
  4. Peter Rokkos's Avatar
    So those who ordered from ATT at the moment orders went live still didn't get a ship estimate before 9/23 -9/30? That is what I got ordering black 128gb 7 plus at about 1pm ET on Friday after all kinds of complications in their system, and just assumed people beat me to it by ordering earlier for delivery on release date. That makes me feel somewhat optimistic that maybe it will be at the earlier part of that time frame than later (or maybe even they are being cautious and it may come even before)?

    Unfortunately, my past experience with a 6 order at launch through ATT was horrific, it ended up arriving nearly 2 weeks after a similar estimate, supposed to be delivered about a week after launch but got bumped a few times 'on backorder' and made it eventually after 3 weeks.

    But with the 6s Plus, decided instead to just search around for one as soon as they went live at retail, but that too 3 weeks as well to track one down at an Apple store.

    Here is hoping.
    09-10-2016 02:38 PM
  5. consequence7's Avatar
    If you ordered the Jet Black, this seems to be a common situation. If you ordered a different color, I don't have a clue.
    Yeah I ordered a matte black iPhone 7 plus.
    09-10-2016 02:58 PM
  6. cwilliams706's Avatar
    So those who ordered from ATT at the moment orders went live still didn't get a ship estimate before 9/23 -9/30? That is what I got ordering black 128gb 7 plus at about 1pm ET on Friday after all kinds of complications in their system, and just assumed people beat me to it by ordering earlier for delivery on release date. That makes me feel somewhat optimistic that maybe it will be at the earlier part of that time frame than later (or maybe even they are being cautious and it may come even before)?

    Unfortunately, my past experience with a 6 order at launch through ATT was horrific, it ended up arriving nearly 2 weeks after a similar estimate, supposed to be delivered about a week after launch but got bumped a few times 'on backorder' and made it eventually after 3 weeks.

    But with the 6s Plus, decided instead to just search around for one as soon as they went live at retail, but that too 3 weeks as well to track one down at an Apple store.

    Here is hoping.
    I preordered 3 minutes after the system went live and received the 10/14-10/21 deliver quote.
    09-10-2016 03:11 PM
  7. Craig's Avatar
    I preordered 3 minutes after the system went live and received the 10/14-10/21 deliver quote.
    That sucks, I sincerely hope that changes for you..
    09-10-2016 03:49 PM
  8. Nargg's Avatar
    No AT&T doesn't have any promo's for preordering the iPhone
    They actually do. If you have a 6 or 6s with them and trade it in you could get a 7 for free, or close to that.

    Or, if you're on another carrier and switch you can get $650 which would pay 100% of a 7 32gb no matter what smartphone you have now, as long as you trade that one in too.

    As far as ordering from AT&T online, last order I did on launch day was smooth as could be. And there are still a few versions of the 7 available for 16th delivery, so they are not 100% sold out so far, which is odd.
    09-10-2016 05:58 PM
  9. dchandler's Avatar
    They actually do. If you have a 6 or 6s with them and trade it in you could get a 7 for free, or close to that.

    Or, if you're on another carrier and switch you can get $650 which would pay 100% of a 7 32gb no matter what smartphone you have now, as long as you trade that one in too.

    As far as ordering from AT&T online, last order I did on launch day was smooth as could be. And there are still a few versions of the 7 available for 16th delivery, so they are not 100% sold out so far, which is odd.
    You can get up to 650, and he ask for preordering did they have any specials. You don't have to preorder to get those specials. You can get those on launch day. I work for AT&T
    erwaso likes this.
    09-10-2016 09:04 PM
  10. cwilliams706's Avatar
    I have a question for anyone who preordered the 128GB Jet Black model, does your order number start with a K006? Does it also have 3 as the third digit after OY? Did AT&T place a hold on your card for the tax amount? Did AT&T place a hold for $1 on the cards of those who didn't get a release day delivery date? What does your order number start with, and does it follow the same format?
    09-11-2016 11:19 AM
  11. Steven Sabo's Avatar
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    I entered the ATT queue (which was what I was put in when I logged in to my account at around 2:00am Friday. I heard a chime at around 2:45am and I was able to add an iPhone 7 plus black 256 to my cart. I complete the purchase at 2:50am. I still received a delivery date of 9/22-9/29.

    The last time I went through ATT for a preorder was the for the 6 plus. By the time I figured out I couldn't order it through the Apple site because of the type of account I have, my delivery window dropped to November. My order status at that time said processing up until about a week before my delivery window then switched to preparing to ship. So I am holding out hope that we get them before our delivery window. My card has already been charge for the tax.
    09-11-2016 11:18 PM
  12. cwilliams706's Avatar
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    I entered the ATT queue (which was what I was put in when I logged in to my account at around 2:00am Friday. I heard a chime at around 2:45am and I was able to add an iPhone 7 plus black 256 to my cart. I complete the purchase at 2:50am. I still received a delivery date of 9/22-9/29.

    The last time I went through ATT for a preorder was the for the 6 plus. By the time I figured out I couldn't order it through the Apple site because of the type of account I have, my delivery window dropped to November. My order status at that time said processing up until about a week before my delivery window then switched to preparing to ship. So I am holding out hope that we get them before our delivery window. My card has already been charge for the tax.
    Oh okay, thank you for sharing.
    09-12-2016 01:32 AM
  13. konjis1's Avatar
    Ordered 2 7Plus 128G Matte Black about 2:46am cst on ATT website on preorder day. I got the confirmation email about 4-5hrs later stating that my order was confirmed and "Expected shipping date" was 9/23-9/30. Status as of today is "Preparing to Ship"
    Last edited by konjis1; 09-12-2016 at 10:31 AM.
    09-12-2016 09:00 AM
  14. cwilliams706's Avatar
    Ordered at 2 7Plus 128G Matte Black about 2:46am cst on ATT website on preorder day. I got the confirmation email about 4-5hrs later stating that my order was confirmed and "Expected shipping date" was 9/23-9/30. Status as of today is "Preparing to Ship"
    I wonder why they're listing them as this.
    09-12-2016 09:12 AM
  15. Steven Sabo's Avatar
    My window opened for ATT at 2:45am EST. Don't know if any of you caught that in my post above? Did anyone else have their ATT window open for pre early like that? Did anyone else see the queue page?
    09-12-2016 09:49 AM
  16. cwilliams706's Avatar
    My window opened for ATT at 2:45am EST. Don't know if any of you caught that in my post above? Did anyone else have their ATT window open for pre early like that? Did anyone else see the queue page?
    Yes, I was able to submit my preorder for a 128GB Jet Black model at 2:49 am EST. I received 10/14-10/21 as shipping dates though, despite my status showing as Preparing to ship.
    09-12-2016 10:38 AM
  17. erwaso's Avatar
    You can get up to 650, and he ask for preordering did they have any specials. You don't have to preorder to get those specials. You can get those on launch day. I work for AT&T
    Do only corp stores get iphones to sell on release day ? Or do Authorized Retailers sell them also?
    09-12-2016 11:13 AM
  18. dchandler's Avatar
    Do only corp stores get iphones to sell on release day ? Or do Authorized Retailers sell them also?
    It depends on the owner of the authorized store, they have to buy the inventory. But they should have them. Most authorized store will not sell phones out right.
    09-12-2016 11:14 AM
  19. cwilliams706's Avatar
    Has anyone received an update from AT&T yet?
    09-12-2016 06:01 PM
  20. Craig's Avatar
    Has anyone received an update from AT&T yet?
    No
    09-12-2016 07:04 PM
  21. consequence7's Avatar
    Has anyone received an update from AT&T yet?
    Last year when I pre ordered the 6s I didn't get a tracking number until the Wednesday or Thursday before the phones launch.
    09-12-2016 07:20 PM
  22. cwilliams706's Avatar
    Last year when I pre ordered the 6s I didn't get a tracking number until the Wednesday or Thursday before the phones launch.
    Were you quoted launch day delivery?
    09-12-2016 07:23 PM
  23. doc16mom's Avatar
    I preordered 3 minutes after the system went live and received the 10/14-10/21 deliver quote.
    Me too.... I ordered the plus in gold 128g and got the same delivery date
    09-12-2016 07:29 PM
  24. consequence7's Avatar
    Were you quoted launch day delivery?
    Yeah I got my phone on launch day.
    09-12-2016 07:32 PM
  25. consequence7's Avatar
    I haven't seen that many people from Att receive September 16 delivery dates. The estimated shipping dates have to be exaggerated. At least some of them, not all.
    09-12-2016 07:45 PM
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