1. Dinesh rajagopalan's Avatar
    When u ordered the phone ?
    09-24-2016 03:39 PM
  2. Davyo's Avatar
    When u ordered the phone ?
    Ordered on 9/9, didn't show T-Mobile's system until 9/10,,,, still processing with no activity on my order.

    Cheers
    Davyo
    09-24-2016 05:19 PM
  3. noto220's Avatar
    09-24-2016 08:45 PM
  4. Mason Rasmussen's Avatar
    Mhmm this just happened.
    erwaso likes this.
    09-24-2016 08:52 PM
  5. dchandler's Avatar
    I'm going to get a jet black once they become available in stores, for. Ow my gold iPhone 7 plus will do. Lol nice pic
    Mason Rasmussen likes this.
    09-24-2016 08:54 PM
  6. substring's Avatar
    I'm going to get a jet black once they become available in stores, for. Ow my gold iPhone 7 plus will do. Lol nice pic
    The Jet Black is very nice. Mine was delivered today and I am so glad that I bought the Jet Black instead of Matte Black.

    Seriously, the finger prints and scratching issues are way overblown. Yes, I have some finger prints on the back of the phone, but it is really no big deal. You won't notice them unless you have to hold the phone in certain angle and really look for the finger prints. I put the phone in the same pocket with other stuffs in it and I have no scratching issue. I plan to keep it naked for a while since the phone is already water resistance. I put Zagg Glass on it today to protect it from dropping. I might buy the LifeProof Nuud later when it is available. But this phone does not really need a case.
    jayk82 and walkingrock like this.
    09-24-2016 09:26 PM
  7. walkingrock's Avatar
    mine arrived at the FedEx sort facility 30 minutes from my house yesterday....but supposed to be delivered on Tuesday!! I hope they deliver it tomorrow!
    09-25-2016 02:12 PM
  8. jameslaz's Avatar
    Why does T-Mobile HATE me!!! I already have had major issues with ordering my new iPhone 7 Plus from T-Mobile including them canceling my original order stating I had not digitally singed the contract that they had emailed me a copy of the signed doc!! The it was about when I would be charged. I was told not by one but by two T-Mobile reps that I would not be charged until the phone shipped. Saturday I check my bank account and they deducted the payment for the phone so I think woo hoo my phone is on it's way and the ship date was estimated was not to be until 9/27 - 10/10!! So I go to the T-Mobile app and it say processing just like it has. I do the on-line chat and was told that they can charge me any time and that my order ship date has not changed and then she adds that their orders are running behind just to put me in a really bad mood. Then yesterday evening I got an email saying my order has shipped, and in fact it should be here today!!! I am in the "I'll believe it when I see it phase" but at least it will be here soon. So I'm not sure why T-Mobile likes to mess with me but they are really good at it!!!!

    P.S. Has anyone gotten any updates on the T-Mobile trade in program? I did it and my estimate was $165, but then I was told twice that they are working on it and I will get the whole $649. I'm sure not sending my 6 in until I know I'm getting the $649 and the email I got yesterday still says $165.

    Thanks and good luck to everyone waiting.
    09-26-2016 07:41 AM
  9. metllicamilitia's Avatar
    Why does T-Mobile HATE me!!! I already have had major issues with ordering my new iPhone 7 Plus from T-Mobile including them canceling my original order stating I had not digitally singed the contract that they had emailed me a copy of the signed doc!! The it was about when I would be charged. I was told not by one but by two T-Mobile reps that I would not be charged until the phone shipped. Saturday I check my bank account and they deducted the payment for the phone so I think woo hoo my phone is on it's way and the ship date was estimated was not to be until 9/27 - 10/10!! So I go to the T-Mobile app and it say processing just like it has. I do the on-line chat and was told that they can charge me any time and that my order ship date has not changed and then she adds that their orders are running behind just to put me in a really bad mood. Then yesterday evening I got an email saying my order has shipped, and in fact it should be here today!!! I am in the "I'll believe it when I see it phase" but at least it will be here soon. So I'm not sure why T-Mobile likes to mess with me but they are really good at it!!!!

    P.S. Has anyone gotten any updates on the T-Mobile trade in program? I did it and my estimate was $165, but then I was told twice that they are working on it and I will get the whole $649. I'm sure not sending my 6 in until I know I'm getting the $649 and the email I got yesterday still says $165.

    Thanks and good luck to everyone waiting.
    Probably $165, they quoted me $250 and that's what I'm getting. I was also quoted $27/mo for 18 months, and instead I get $29/mo for like 16 months.
    09-26-2016 07:55 AM
  10. FaisDogg's Avatar
    Why does T-Mobile HATE me!!! I already have had major issues with ordering my new iPhone 7 Plus from T-Mobile including them canceling my original order stating I had not digitally singed the contract that they had emailed me a copy of the signed doc!! The it was about when I would be charged. I was told not by one but by two T-Mobile reps that I would not be charged until the phone shipped. Saturday I check my bank account and they deducted the payment for the phone so I think woo hoo my phone is on it's way and the ship date was estimated was not to be until 9/27 - 10/10!! So I go to the T-Mobile app and it say processing just like it has. I do the on-line chat and was told that they can charge me any time and that my order ship date has not changed and then she adds that their orders are running behind just to put me in a really bad mood. Then yesterday evening I got an email saying my order has shipped, and in fact it should be here today!!! I am in the "I'll believe it when I see it phase" but at least it will be here soon. So I'm not sure why T-Mobile likes to mess with me but they are really good at it!!!!

    P.S. Has anyone gotten any updates on the T-Mobile trade in program? I did it and my estimate was $165, but then I was told twice that they are working on it and I will get the whole $649. I'm sure not sending my 6 in until I know I'm getting the $649 and the email I got yesterday still says $165.

    Thanks and good luck to everyone waiting.
    I originally ordered on pre-order night and my ship date was 9/19 for my Black 256 GB plus and RG 256 GB plus but my order was cancelled a day later just like yours. I had to reorder mine on 9/16 with ship dates 10/4-10/17...
    To date I'm still waiting for a miracle of getting it early. I'm really frustrated with tmobile.
    09-26-2016 09:02 AM
  11. jameslaz's Avatar
    Why does T-Mobile HATE me!!! I already have had major issues with ordering my new iPhone 7 Plus from T-Mobile including them canceling my original order stating I had not digitally singed the contract that they had emailed me a copy of the signed doc!! The it was about when I would be charged. I was told not by one but by two T-Mobile reps that I would not be charged until the phone shipped. Saturday I check my bank account and they deducted the payment for the phone so I think woo hoo my phone is on it's way and the ship date was estimated was not to be until 9/27 - 10/10!! So I go to the T-Mobile app and it say processing just like it has. I do the on-line chat and was told that they can charge me any time and that my order ship date has not changed and then she adds that their orders are running behind just to put me in a really bad mood. Then yesterday evening I got an email saying my order has shipped, and in fact it should be here today!!! I am in the "I'll believe it when I see it phase" but at least it will be here soon. So I'm not sure why T-Mobile likes to mess with me but they are really good at it!!!!

    P.S. Has anyone gotten any updates on the T-Mobile trade in program? I did it and my estimate was $165, but then I was told twice that they are working on it and I will get the whole $649. I'm sure not sending my 6 in until I know I'm getting the $649 and the email I got yesterday still says $165.

    Thanks and good luck to everyone waiting.
    This is what T-Mobile told me this morning. I will receive the $165 credit once they receive my old phone I am trading in, then the balance of the $649 trade in will be as a bill credit for the next 12 months. So if that is all correct and true then it's all good.
    09-26-2016 10:55 AM
  12. jameslaz's Avatar
    According to T-Mobile my order has shipped but per my UPS tracking number they have not received it yet. It says today for delivery but I don't see how since the phone is in Kentucky now and has not even left the warehouse and I live in Phoenix AZ!!
    09-26-2016 12:23 PM
  13. TekNinja81's Avatar
    I'm in the Toronto, Ontario area; pre-ordered my 7 Plus in Black with Telus, back on 09/12 around 3:30AM. Got the "Order Approved" email from them of course, with a ship-by date of 09/23.

    Last Tuesday, the 20th, I get a text from Telus advising they had my phone in their warehouse and it was being packed up for shipment, and that I'd receive an email once it ships with the tracking# etc. And that's it. Nothing since. Called Telus on Friday afternoon and they confirmed the warehouse would be shipping the phone by end of day, and that I'd indeed get that confirmation email.... again, nothing since; no confirmation, nothing.

    Just spoke with their WebStore line a few minutes ago, and was told that they've had delays between their warehouse & Apple/suppliers, and that the text messages sent out are automated and don't account for back-orders etc. But once again, I should receive a confirmation of shipment "within 1 business day" as they "are sure the phone will be shipped today." I find that a bit hard to believe, but more than anything as a customer, very frustrating because it gives people false/conflicting info.

    Anyone else here with Telus having problems with their preorder not shipping and/or lack of any kind of confirmation? I don't know what's worse -- the phone being delayed, or not knowing whether I need to stick around at home waiting for it!
    09-26-2016 01:37 PM
  14. Evilguppy's Avatar
    I LOVE ❤️ my matte black iPhone 7 Plus and don't retreat not getting the jet black. I think you'll be vhso0y with your decision.
    I agree, I don't feel like I'm missing out by not getting the jet black... well I'm missing scratches and the frustration of not having my my phone yet.
    09-26-2016 02:36 PM
  15. buellertech's Avatar
    Got the e-mail this morning that UPS delivery scheduled for tomorrow afternoon, I got my pre-signed form taped to the back door already just in case it comes early lol.
    09-26-2016 03:47 PM
  16. metllicamilitia's Avatar
    I'm still waiting for UPS to pick my phone up and actually deliver it.
    09-26-2016 04:28 PM
  17. WhiteiPadMini's Avatar
    Just placed an order for iPhone 7 Plus 256 GB Black Verizon Model on apple.com yesterday and have the 10/25/16 to 11/1/16 delivery date. I currently have the 7 Plus 128 GB Black Verizon model to tide me by.
    09-26-2016 09:13 PM
  18. igmolitia's Avatar
    Wow, I ordered my matte black 7 plus 128gb on 9/10 from Verizon. STILL processing, STILL have a delivery date of 10/12.. Wtf?!?!
    09-26-2016 09:21 PM
  19. Stone Cold RN's Avatar
    I ordered my 32g matte black 7 plus on 9/9 at 1330. It was in Louisville on Friday night. Finally got to my store around 1300 today. Picked it up at 1600 after work. I have only put it down to eat dinner. I actually enjoyed setting it up as a new phone. STOKED!
    MasterDarque likes this.
    09-26-2016 10:36 PM
  20. metllicamilitia's Avatar
    Well, T-Mobile has failed shipping on the last promised date, so far. This is a joint disappointment between T-Mobile and UPS. I'll honestly be surprised if I see my phone before Friday.
    09-26-2016 11:13 PM
  21. metllicamilitia's Avatar
    Wow, I'm surprised, UPS actually picked it up today. Next Day Air, I'll have it Wednesday. Because according to UPS Next Day means two days.
    09-26-2016 11:18 PM
  22. Pedro Hicken's Avatar
    Still in Processing mode for my 128gb Black plus.

    Delivery dates between 3rd and 7th of October.
    09-27-2016 01:04 AM
  23. Eric Ton's Avatar
    I gave up waiting for the 32gb black and 128gb jet black that were ordered on the 17th. I instead went ahead and reserved 2 x 256gb black iphone plus through iphone upgrade program then paid full price yesterday, so happy, no more waiting
    ladyc0524 likes this.
    09-27-2016 07:14 AM
  24. llfloyd79's Avatar
    Phone is finally on the truck for delivery. I had an estimated shipping date of the 9/19 thru the 9/26. I ordered the Matte black 7 Plus 256GB.
    09-27-2016 07:37 AM
  25. metllicamilitia's Avatar
    I'll have my phone today. Unfortunately there's a full work day before I'll see it.
    09-27-2016 07:46 AM
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