1. luvesuga's Avatar
    How long does it typically take for the phone to actually be shipped, from the time your credit card is charged and your status changes to Preparing for Shipment?
    I didn't get the email from Apple until today. But based on my tracking, it shipped on the 11th from China. Order was complete at 3:08EST.
    09-15-2016 05:48 PM
  2. afctee's Avatar
    But in your Apple Support Profile, do you see the new device listed and the serial number for it?

    Mine is still preparing for shipment. *taps foot at light speed*
    09-15-2016 05:55 PM
  3. Evilguppy's Avatar
    But in your Apple Support Profile, do you see the new device listed and the serial number for it?
    Apple support profile? *scratches head*

    I go to the confirmation email and click the link "see order details"... Is there another way?
    09-15-2016 05:59 PM
  4. BenitoC's Avatar
    Apple support profile? *scratches head*

    I go to the confirmation email and click the link "see order details"... Is there another way?
    Go to https://supportprofile.apple.com and log in. You will see all your apple devices, if any are missing you can add them via their serial numbers. Once you have been assigned a specific phone, the serial number and the phone will show up on that page.
    Evilguppy likes this.
    09-15-2016 06:08 PM
  5. Evilguppy's Avatar
    Go to https://supportprofile.apple.com and log in. You will see all your apple devices, if any are missing you can add them via their serial numbers. Once you have been assigned a specific phone, the serial number and the phone will show up on that page.
    Oh cool, thanks!
    09-15-2016 06:09 PM
  6. Evilguppy's Avatar
    I just checked and no, my new phone isn't listed yet. Now I'm going to be stalking this page non stop, lol
    RECON1 likes this.
    09-15-2016 06:12 PM
  7. CrackOne's Avatar
    I just noticed that my expected delivery window changed from September 26 - October 3 to September 23 - September 30.
    Evilguppy, luvesuga and DianaAW like this.
    09-15-2016 06:13 PM
  8. rydeordie2302's Avatar
    I wonder how long it takes to go from Kentucky to Pennsylvania? Mine left Kentucky at 2pm today, scheduled for delivery end of day tomorrow! 128GB Matte Black 7Plus
    TheRewardisCheese and DianaAW like this.
    09-15-2016 06:37 PM
  9. rellyrellz's Avatar
    Go to https://supportprofile.apple.com and log in. You will see all your apple devices, if any are missing you can add them via their serial numbers. Once you have been assigned a specific phone, the serial number and the phone will show up on that page.
    I just checked myself and i also do not see my VII Plus on there yet... I also will be stalking this page LoL
    09-15-2016 06:47 PM
  10. rellyrellz's Avatar
    I just noticed that my expected delivery window changed from September 26 - October 3 to September 23 - September 30.

    Wow i just noticed mine did the same. The sooner the better
    DianaAW likes this.
    09-15-2016 06:48 PM
  11. TheRewardisCheese's Avatar
    I wonder how long it takes to go from Kentucky to Pennsylvania? Mine left Kentucky at 2pm today, scheduled for delivery end of day tomorrow! 128GB Matte Black 7Plus
    Mine left Kentucky today as well for delivery in California tomorrow They are most likely coming via plane overnight to get to their respective destinations by tomorrow.
    09-15-2016 07:23 PM
  12. cwilliams706's Avatar
    I just noticed that my expected delivery window changed from September 26 - October 3 to September 23 - September 30.
    Which carrier are you with and how did you submit your preorder?
    09-15-2016 07:28 PM
  13. luvesuga's Avatar
    I hate the stalking process. Went from KY to VA and now on its way to SC.
    09-15-2016 07:33 PM
  14. JOEY NEAT's Avatar
    I had to pay $80 to Verizon to bring my old phone up to 50% paid allowing me to upgrade to the new 7 Plus. Shipping said 9/23, as of 2 minutes ago I got a text saying "the payment of $80 was applied to your account", then a second text saying "your order #******* was received on 9/15/2016. You'll receive a text message with tracking information when your order ships." I ordered at 3:02 am on 9/9. I'm assuming I will receive it before 9/23.
    09-15-2016 07:37 PM
  15. CrackOne's Avatar
    Two years ago, I tracked my phone from China and did not see how it was going to make it to my house by launch day. The UPS driver that delivered it, told me that Apple warehouses the phones at various UPS locations, to be delivered on launch day. He said that Apple pays a lot of money to coordinate the deliveries in a very specific way. I don't know if that is true, but it is what I was told.
    luvesuga likes this.
    09-15-2016 07:44 PM
  16. RECON1's Avatar
    Now I'm debating whether to pick it up at the UPS location, or to just wait for it to be delivered.
    09-15-2016 07:50 PM
  17. CrackOne's Avatar
    RECON1, is it scheduled for delivery tomorrow? UPS will not normally allow you to pick up a package until after one delivery attempt has been made. That is, unless you make previous arrangements with the shipper.
    09-15-2016 07:55 PM
  18. RECON1's Avatar
    Is it scheduled for delivery tomorrow? UPS will not normally allow you to pick up a package until after one delivery attempt has been made. That is, unless you make previous arrangements with the shipper.
    Oh? Well it gives the option on UPS tracking, but idk. Never done it before
    09-15-2016 07:56 PM
  19. CrackOne's Avatar
    Could be something new with UPS. It has been a while since I tried it and it was not with a shipment from Apple.
    09-15-2016 08:00 PM
  20. DarlaMack's Avatar
    Mine left TN this morning via FedEx and is now in Greensboro NC.... lol and I took the day off tomorrow.
    luvesuga likes this.
    09-15-2016 08:01 PM
  21. Craig's Avatar
    Oh? Well it gives the option on UPS tracking, but idk. Never done it before
    I stopped at UPS today (I had to drive right past going to Costco).. I was the only person there, so I did not feel like I was bothering them. The woman there told me, Yes, just go to MY UPS and change it from delivery to pick up and it will be here at 1pm to pick up. I came home and tried it.. and it failed, waited a bit, and it failed, tried from the app and it failed. Each time says "This action is not supported, please contact UPS. So I guess I will have to wait for delivery tomorrow. My personal issue is, that UPS could be here at 9pm or as late as 8pm. I have had to come let them in the office at 7:45 at night on a normal week day. So I may be stuck at work until delivery.. could be 3pm could be 8pm, I just don't know.

    On a side note, my iPhone 7 (not plus) is in Seattle, so it's closer.. should be in Yakima in early AM..
    DianaAW likes this.
    09-15-2016 08:03 PM
  22. RECON1's Avatar
    I stopped at UPS today (I had to drive right past going to Costco).. I was the only person there, so I did not feel like I was bothering them. The woman there told me, Yes, just go to MY UPS and change it from delivery to pick up and it will be here at 1pm to pick up. I came home and tried it.. and it failed, waited a bit, and it failed, tried from the app and it failed. Each time says "This action is not supported, please contact UPS. So I guess I will have to wait for delivery tomorrow. My personal issue is, that UPS could be here at 9pm or as late as 8pm. I have had to come let them in the office at 7:45 at night on a normal week day. So I may be stuck at work until delivery.. could be 3pm could be 8pm, I just don't know.

    On a side note, my iPhone 7 (not plus) is in Seattle, so it's closer.. should be in Yakima in early AM..
    I'm not seeing that 2 hour window option for these. Wonder if it has something to do with coming internationally.
    09-15-2016 08:04 PM
  23. Craig's Avatar
    I'm not seeing that 2 hour window option for these. Wonder if it has something to do with coming internationally.
    Yes, she said we won't see that option for this item, it is "restricted by shipper" so it won't show up for anyone (if she is right).

    I am just surprised I can't change it to a pick up at UPS, since I still have to show ID and sign. Oh well.. I just spent $300 at Costco for our Saturday BBQ at work, worse case I will grill a couple burgers or brats while waiting.
    09-15-2016 08:08 PM
  24. RECON1's Avatar
    Yes, she said we won't see that option for this item, it is "restricted by shipper" so it won't show up for anyone (if she is right).

    I am just surprised I can't change it to a pick up at UPS, since I still have to show ID and sign. Oh well.. I just spent $300 at Costco for our Saturday BBQ at work, worse case I will grill a couple burgers or brats while waiting.
    Dang really? I repent having this option for the original watch and Apple TV.
    09-15-2016 08:09 PM
  25. orange15's Avatar
    Credit card was charged two hours ago. Status changed to "preparing to ship". $10 expedited shipping charge (2-3 day delivery) charged 1 hour ago.
    Evilguppy and DianaAW like this.
    09-15-2016 08:12 PM
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