don't have app store or Apps on my new iPhone 6s. Need to download Whatsapp. Can't. Help??? Please
Just bought a new iPhone 6s. Couldn't download my music from iTunes so followed on-line advice and held down Home and On/Off switch at same time. Waited and fiddled then turned phone off and on again - got music! Today my job was to load WhatsApp so I can call my son in South Africa. Keep trying and keep getting message Impossible but no reason why it's impossible. An acquaintance told me I didn't have the App Store icon on my phone which is why I couldn't download WhatsApp. I also don't have the Apps icon on my screen (the blue one with the compass thing in the middle) however I do have it in the Settings menu just after iCloud - the icon is there and it says "iTunes Store and App Store". When I go into this, I have Music, Use mobile data and Applications installed with little green and white toggle things on the right.
So, basically, my question is How do I install Whatsapp on my phone? If I go into Safari, then look for Install Whatsapp, nothing happens or at best I get a screen from a company I dont recognise asking for my phone number with prices in small print underneath. I though Whatsapp was free??
Any ideas, out there? (PS - I am 63 and not technologically sophisticated so if you have suggestions, pls make them in English and blow-by-blow. Sorry, but I can knit.)