Media and Browser Apps disappeared/ not working. How can I get them back?

JillLo

New member
Feb 10, 2016
1
0
0
Visit site
Media and Browser Apps disappeared/ not working

It started last night when I went to use Soundhound - it wasn't in the Media Folder I had created.
Then I discovered other "missing" apps - all seemed sound/media related.
However, now I have found that Google Maps and Chrome are also affected amongst others.

If I go to the App Store to reinstall them, they are shown to be on the phone. However, "Open" is in faint lettering and it is impossible to open them.

Most of these problem apps have been relatively recently updated (over a number of days) and, looking at the Updates list they appear with no "Open" button next to them. From this, I see the following are affected:

Google Maps
iPlayer Radio
BBC iPlayer
YouTube
Instagram
Spotify
Google
Chrome
Baby and Child First Aid (plays video)

I have tried resetting the phone to its original settings.
I am running iOS 9.2.1 and have 96.1 GB of space still available.
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,710
634
113
Visit site
Re: Media and Browser Apps disappeared/ not working

I don't know what to tell you, and I've never experienced anything like that, but if I had, I would have put my device in recovery or DFU mode and then restored it via iTunes and then set it up as new afterwards. That is what I recommend.
 

Trending Posts

Members online

Forum statistics

Threads
260,013
Messages
1,765,319
Members
441,221
Latest member
CØR