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iMore Question
Why VPN won't connect unless I'm on wi-fi?
I'm trying to connect to my work via VPN on 6s and it works great as long as I'm on wi-fi. If I am using carrier mobile data it won't connect. Carrier says there are no restrictions and I should be able to connect. Apple can't find a solution either. I also tried my wife's phone - same result. Obviously, the settings are correct since it connects on wi-fi and I pulled the settings from my old phone (worked fine) from ICloud. Help!
I'm trying to connect to my work via VPN on 6s and it works great as long as I'm on wi-fi. If I am using carrier mobile data it won't connect. Carrier says there are no restrictions and I should be able to connect. Apple can't find a solution either. I also tried my wife's phone - same result. Obviously, the settings are correct since it connects on wi-fi and I pulled the settings from my old phone (worked fine) from ICloud. Help!