Why isn't 3D Touch available in Accessibility Settings screen?

[iMore Question]

3D Touch is not available in Accessibility Settings screen

I know someone that said they don't have the 3D Touch setting available to enable or disable under the Accessibility screen in settings. They have an iPhone 6S with the latest iOS version.

 

[Spencerdl]

3D Touch is not available in Accessibility Settings screen

I know someone that said they don't have the 3D Touch setting available to enable or disable under the Accessibility screen in settings. They have an iPhone 6S with the latest iOS version.

Maybe they just over looked it, because it's there

 

[jason_mog]

Re: 3D Touch is not available in Accessibility Settings screen

They didn't overlook it. I checked with them and I did not see it either. It would have been nice if that was the issue. ^_^

 

[Ledsteplin]

They didn't overlook it. I checked with them and I did not see it either. It would have been nice if that was the issue. ^_^

Try:
1. Hard reset
Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
That don't work then try:

2. Reset All Settings
Reset All Settings
Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.

 

[jason_mog]

The person is going to wipe the iPhone 6S tonight and do a synch from iTunes to the iPhone 6S instead of a restore from backup to the 6S. We will see.

 

[jason_mog]

The person determined last night they were sent the wrong iPhone. Turns out they received a 6 instead of 6S plus, which they thought they ordered. Apparently the original order for a 6s Plus was canceled and in their haste to order another one, they ordered the wrong model but didn't know until last night. Thanks to those that tried to help. User error strikes again...^_^

 

[anon(4698833)]

The person determined last night they were sent the wrong iPhone. Turns out they received a 6 instead of 6S plus, which they thought they ordered. Apparently the original order for a 6s Plus was canceled and in their haste to order another one, they ordered the wrong model but didn't know until last night. Thanks to those that tried to help. User error strikes again...^_^

The issue you described would apply to either device equally though, so I'm curious how this is relevant to what you were explaining or showing was an issue originally, given the fact that the setting would be in the same place under the same procedure on either device.

 

[anon(4698833)]

The setting for 3D Touch wouldn't exist on the 6. So if they had a 6 but mistakenly thought they had a 6S, the 3D Touch setting wouldn't be shown.

Ohhhhhhh...so they got a regular iPhone 6 instead of a 6S. I was thinking he said they got a 6S Plus instead of a 6S, which is why I was confused. My bad...carry on! Seems it would be pretty glaringly obvious you got an iPhone 6 instead of a 6S Plus even before you opened the box though...curious how they were able to get into the settings and only then did they figure out they had the wrong device, because the two models are so substantially different (and that's an understatement, lol).

 

[scruffypig]

Ohhhhhhh...so they got a regular iPhone 6 instead of a 6S. I was thinking he said they got a 6S Plus instead of a 6S, which is why I was confused. My bad...carry on! Seems it would be pretty glaringly obvious you got an iPhone 6 instead of a 6S Plus even before you opened the box though...curious how they were able to get into the settings and only then did they figure out they had the wrong device, because the two models are so substantially different (and that's an understatement, lol).

Exactly. The iPhone 6S has a "S" on the back of the iPhone centered right under "iPhone".

 

[firstborn80]

Exactly. The iPhone 6S has a "S" on the back of the iPhone centered right under "iPhone".

And a "S" on the box. Anyway, hope the person gets it taken care of.

 

[jamil_abdulrabb]

I have followed your instruction but it does not work

 

[Sherry_B]

I have followed your instruction but it does not work

For what phone? What OS version?

 

[Rob Phillips]

I have followed your instruction but it does not work

3D Touch requires an iPhone 6s, 6s Plus, 7, or 7 Plus running iOS 9 or newer.