1. iMore Question's Avatar
    I know someone that said they don't have the 3D Touch setting available to enable or disable under the Accessibility screen in settings. They have an iPhone 6S with the latest iOS version.
    10-08-2015 09:21 AM
  2. Ledsteplin's Avatar
    They didn't overlook it. I checked with them and I did not see it either. It would have been nice if that was the issue. ^_^
    Try:
    1. Hard reset
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    That don't work then try:

    2. Reset All Settings
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
  3. Spencerdl's Avatar
    I know someone that said they don't have the 3D Touch setting available to enable or disable under the Accessibility screen in settings. They have an iPhone 6S with the latest iOS version.
    Maybe they just over looked it, because it's there

    Click image for larger version. 

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    10-08-2015 09:23 AM
  4. jason_mog's Avatar
    They didn't overlook it. I checked with them and I did not see it either. It would have been nice if that was the issue. ^_^
    10-08-2015 11:53 AM
  5. Ledsteplin's Avatar
    They didn't overlook it. I checked with them and I did not see it either. It would have been nice if that was the issue. ^_^
    Try:
    1. Hard reset
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    That don't work then try:

    2. Reset All Settings
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
    10-08-2015 12:40 PM
  6. jason_mog's Avatar
    The person is going to wipe the iPhone 6S tonight and do a synch from iTunes to the iPhone 6S instead of a restore from backup to the 6S. We will see.
    Ledsteplin likes this.
    10-08-2015 03:00 PM
  7. jason_mog's Avatar
    The person determined last night they were sent the wrong iPhone. Turns out they received a 6 instead of 6S plus, which they thought they ordered. Apparently the original order for a 6s Plus was canceled and in their haste to order another one, they ordered the wrong model but didn't know until last night. Thanks to those that tried to help. User error strikes again...^_^
    Spencerdl likes this.
    10-09-2015 09:20 AM
  8. SeanHRCC's Avatar
    The person determined last night they were sent the wrong iPhone. Turns out they received a 6 instead of 6S plus, which they thought they ordered. Apparently the original order for a 6s Plus was canceled and in their haste to order another one, they ordered the wrong model but didn't know until last night. Thanks to those that tried to help. User error strikes again...^_^
    The issue you described would apply to either device equally though, so I'm curious how this is relevant to what you were explaining or showing was an issue originally, given the fact that the setting would be in the same place under the same procedure on either device.
    moaningmyrtle likes this.
    10-09-2015 09:22 AM
  9. SeanHRCC's Avatar
    The setting for 3D Touch wouldn't exist on the 6. So if they had a 6 but mistakenly thought they had a 6S, the 3D Touch setting wouldn't be shown.
    Ohhhhhhh...so they got a regular iPhone 6 instead of a 6S. I was thinking he said they got a 6S Plus instead of a 6S, which is why I was confused. My bad...carry on! Seems it would be pretty glaringly obvious you got an iPhone 6 instead of a 6S Plus even before you opened the box though...curious how they were able to get into the settings and only then did they figure out they had the wrong device, because the two models are so substantially different (and that's an understatement, lol).
    moaningmyrtle likes this.
    10-09-2015 11:25 AM
  10. scruffypig's Avatar
    Ohhhhhhh...so they got a regular iPhone 6 instead of a 6S. I was thinking he said they got a 6S Plus instead of a 6S, which is why I was confused. My bad...carry on! Seems it would be pretty glaringly obvious you got an iPhone 6 instead of a 6S Plus even before you opened the box though...curious how they were able to get into the settings and only then did they figure out they had the wrong device, because the two models are so substantially different (and that's an understatement, lol).
    Exactly. The iPhone 6S has a "S" on the back of the iPhone centered right under "iPhone".
    10-11-2015 10:31 AM
  11. firstborn80's Avatar
    Exactly. The iPhone 6S has a "S" on the back of the iPhone centered right under "iPhone".
    And a "S" on the box. Anyway, hope the person gets it taken care of.
    10-11-2015 05:30 PM
  12. jamil_abdulrabb's Avatar
    I have followed your instruction but it does not work
    10-17-2016 05:29 AM
  13. Sherry_B's Avatar
    I have followed your instruction but it does not work

    For what phone? What OS version?
    10-19-2016 02:16 AM
  14. Rob Phillips's Avatar
    I have followed your instruction but it does not work
    3D Touch requires an iPhone 6s, 6s Plus, 7, or 7 Plus running iOS 9 or newer.
    Sherry_B likes this.
    10-19-2016 05:47 AM

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