1. bkdrake's Avatar
    So 2 months ago I gave my mom my iPhone 6 Plus and up graded to 6s plus. Now when I text her it give a different name and when she calls is says Voice mail. How do I fix this?
    08-12-2016 09:54 PM
  2. DarlaMack's Avatar
    Hi bkdrake!
    Did you clean off your iPhone 6 Plus before you gave it to her? You might want to try going to Settings > General > Reset and erasing all content and settings.
    It seems from what you described that your original contacts and settings are still on the device.

    Erase all content and settings on your iPhone
    08-12-2016 11:59 PM
  3. Ledsteplin's Avatar
    On your 6 Plus, go to Settings > iCloud > Toggle off find my iPhone and sign out. Then do as Stated above.
    DarlaMack likes this.
    08-13-2016 12:58 AM

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