1. Tom Mane's Avatar
    This is just a minor issue actually. I just noticed that dust particles are collecting under the surface of my iPhone camera lens. So far, it hasn't affected any of the photos I've taken... yet. Are there any measures that should be taken?
    07-06-2016 10:50 AM
  2. Vinu Jacob said: Best Answer

    If dust has penetrated the seal between the camera and the glass lens on the case, the only way to clean it would be to open the case up and remove the dust. This can be done by the Apple store or one of the many third party service kiosks/stores in every neighborhood. Are you sure the dust has gotten under the glass? While dust does get inside the phone from storage in your pocket/bag/desk etc., Its a very rare occurence that the dust would make it all the way under the glass.. The good news is that it is serviceable.
  3. John Yester's Avatar
    Tom, Take it to Apple, they will swap out the camera or the phone itself.
    pkcable and JML5150 like this.
    07-06-2016 10:58 AM
  4. Vinu Jacob's Avatar
    If dust has penetrated the seal between the camera and the glass lens on the case, the only way to clean it would be to open the case up and remove the dust. This can be done by the Apple store or one of the many third party service kiosks/stores in every neighborhood. Are you sure the dust has gotten under the glass? While dust does get inside the phone from storage in your pocket/bag/desk etc., Its a very rare occurence that the dust would make it all the way under the glass.. The good news is that it is serviceable.
    pkcable likes this.
    07-06-2016 11:01 AM
  5. pkcable's Avatar
    I recommend the Apple Store over a 3rd party store, UNLESS you are long out of warranty.
    07-06-2016 11:47 AM
  6. Tom Mane's Avatar
    Thank for your advices everyone! Right, I'm sure that the dusts I mentioned are under the lens. I will take it to the Apple Store if it started affecting my pictures. Any guess on the costs? For the lens detachment I mean.
    07-07-2016 09:13 AM
  7. pkcable's Avatar
    Apple is pretty good about giving you the warranty is there is any way at all they can.

    OUCH just looked up the cost, you don't want to know! Lets just say that you will probably decide to live with it! (It's around 300!!!!!)

    Unless there is some easier, cheaper fix they can apply! (checking further JUST the lens might be around 100, still a bit steep IMHO)
    07-07-2016 09:50 AM
  8. xboxbml's Avatar
    Shouldn't be that much...I mean they replaced whole screen on my ip5 for 125$...all I would think they would do is clean...if they will do it that is
    07-13-2016 02:17 PM

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