My iPhone 6s Plus is frozen, how can I fix it?

I

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My iPhone 6s Plus is frozen

While I was attempting to synch my iPhone 6s Plus it froze. On the screen is a picture of a power cord, an arrow and iTune logo. I cannot turn it off. I just bought it today. I have no access to the keyboard.
 

anon(9602380)

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Aug 14, 2015
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Re: My iPhone 6s Plus is frozen

Welcome to iMore. Give this a try. That's recovery mode. Either just reboot by holding the home button and sleep button for 10 seconds. If that does not help and takes you back to recovery mode, then connect the iPhone to iTunes and restore your device. Hope you backed it up earlier. Good luck and hope this solves your problem.
 

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