This year will be the first time I have ever preordered an iPhone and I am preordering two of them, both 6s Plus 128gb, and was wondering which way is the best way to preorder. I am thinking of doing them both through AT&T because my mother-in-law ordered hers through AT&T last year and got hers on launch day and didn't have to wake up early or anything. So my thought is that I am going to call them when I wake up Saturday and order it through retention. Can you guys give me your experiences, good or bad, with ordering online vs. on the phone with AT&T and online with Apple? I ordered my Apple Watch on Apple.com and got it on launch day so that is my only experience with them and it was good.
- 09-10-2015, 01:22 PM #2
The Lannisters send their regards.
- 09-10-2015, 02:14 PM #4
- 09-10-2015, 02:48 PM #5
If you go back through the pre-order threads for EVERY variant of iPhone, you will find a stark difference in satisfaction between those who pre-ordered through Apple directly and those who did via their carrier. This is just friendly advice to a newbie to the process...DO NOT PRE-ORDER THROUGH YOUR CARRIER...do it through Apple, and enjoy a more consistent and positive experience.
And sit back and enjoy the flood of people who post hostile and angry posts about their carrier pre-order experience who blame Apple for the entire situation, lol. Happens every year.
- 09-10-2015, 03:27 PM #6
- 09-10-2015, 06:33 PM #7
- 09-10-2015, 07:58 PM #8
- 09-10-2015, 10:07 PM #9
The reason Apple can fulfill orders more quickly is they hold back the majority of stock for their stores and online sales since its a higher profit for them. Still if AT&T and Apple's sites crash during the early dawn hours of pre-order day then its a crapshoot on who will arrive on time. For the carriers it can depend on which warehouse you are getting it shipped from and also how much of each color and storage size they can get from Apple, again Apple keeps their stores and online stocked first. My pre-orde will be with Apple since I can do AT&T Next which IS cheaper than Apple's plan since I get $25 off my $40 Smart device charge.
- 09-10-2015, 10:09 PM #10
- 09-11-2015, 05:05 AM #11
So I realize I'm in the minority here but I have to say that I've had good experiences pre-ordering through my carrier for the last three phone releases. I too receive my phone on launch day. I will however admit that I am up at 3 am to place the order.
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- 09-11-2015, 06:51 AM #13
- 09-11-2015, 07:44 AM #14
- 09-11-2015, 09:02 AM #15
- 09-11-2015, 09:24 AM #16iMore Intermediate
- 290 Posts
I hope to have the same thing happen this year.
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- 09-11-2015, 09:50 AM #17
- 09-11-2015, 12:02 PM #18
- 09-11-2015, 01:17 PM #19
This is going to be my first pre-order, too. I'm planning on going through Apple, just because it's Apple (I trust them much more than AT&T). Does anyone know if they'll have the fully unlocked version for sale at full price when these go live? I'd prefer to get the unlocked one and not the AT&T version if I can. If I can't then that's fine. But it seems like it would be worth it, for resale if for nothing else.
- 09-11-2015, 01:23 PM #20iMore Intermediate
- 222 Posts
I'll be pre ordering for the first time too,but I'm physically going to an AT&T store because I still owe some money on my current iPhone 6 and I realize I'll be behind the 8 ball because they aren't opening til 8am Saturday but I don't feel like dealing with site crashes 💀
- 09-12-2015, 03:28 AM #21
- 09-12-2015, 04:30 AM #22
- 09-12-2015, 04:35 AM #23
I pre-ordered through Verizon due to Apple not recognizing that I could upgrade. Smooth sailing. Started inputting info at 0255, hit pay at 0300, order receipt at 0301. Got lucky this year, last year was a train wreck.
- 09-12-2015, 04:45 AM #24
- 09-12-2015, 04:47 AM #25
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