Searching for service...

[MizWylie]

I'm an interloper from AC. I bought a 128 GB iPhone 6 and went through all the ropes to make sure it was free and clear and ready to be activated. I sold it to a person who is having issues with "searching for service" even though the phone worked fine when I activated it myself.

He put a brand new SIM in and troubleshot EVERYTHING and now wants his money back.

What the heck is going on? I can't seem to find a straight answer. I'm not an iPhone person.

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[Ledsteplin]

I don't have any idea. Did you turn off "find my iPhone" before selling it?

 

[MizWylie]

I turned off everything and helped him set it up. It instantly activated.

Now that I have the phone back it won't recognize my sim card at all. It pops up searching, or No Service. Then when I put my sim back in my S7 Edge it instantly finds service.

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[IAmSixNine]

Try Settings, General, scroll to bottom to Reset, select Reset Network Settings.
Then try to see if it connects. IF that fails you may have a board issue. Next step is Apple store.

 

[MizWylie]

Try Settings, General, scroll to bottom to Reset, select Reset Network Settings.
Then try to see if it connects. IF that fails you may have a board issue. Next step is Apple store.

I live in Montana. No Apple Stores. Might just go to Verizon

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[IAmSixNine]

Montana. Yikes. I guess you should be lucky a cell phone works at all up there.

 

[MizWylie]

I've tried resetting network settings.
Soft reset.
Airplane mode.
Factory data reset.
New SIM card from my secret stash.
Nothing works.

I lost a ton of money on this damn thing.

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[IAmSixNine]

Unfortunately its something that may not be user fixable. I think that issue happens to often and apple needs to address it.

 

[MizWylie]

Going to try and get it replaced through Asurion.

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[Anjumonu]

I have the same kinda issue but network reset works for me. I have been to apple store they said it was a water damage and doesn't covers the warranty. After a week I found the solution on the internet, Luckily that worked for me.

 

[MizWylie]

I have the same kinda issue but network reset works for me. I have been to apple store they said it was a water damage and doesn't covers the warranty. After a week I found the solution on the internet, Luckily that worked for me.

I checked the water indicator and it's not tripped. I currently have a giant glorified iPod.

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[Ledsteplin]

Unfortunately its something that may not be user fixable. I think that issue happens to often and apple needs to address it.

I never heard of this specific issue before. So I wouldn't say it's,"all too often!". It's quite rare actually.

 

[IAmSixNine]

I work on phones for a living and its something i have seen often, more common on 4s through 5s.